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randy915's avatar
randy915
Level 4
13 years ago

Symantec Device Drivers for IBM Tape Drives

Hi I'm running Backup Exec 2010 R3 SP2 w/ hotfix 176937 & 180429 on Windows Server 2008 R2 SP1 x64. The tape drives are IBM Ultrium 4 and 5 drives in a Spectra Logic library, both running Symant...
2010
Backup and Recovery
Backup Exec
Backup Exec (media server only)
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  • pkh's avatar
    pkh
    13 years ago

    Go to the BE installation directory and use tapeinst.exe to re-install the Symantec drivers.  You would get the latest Symantec drivers even if they are old.

    Your library should be listed in the Windows Device Manager as an Unknown Medium Changer with a Microsoft driver.

pkh's avatar
pkh
Moderator
13 years ago

Go to the BE installation directory and use tapeinst.exe to re-install the Symantec drivers.  You would get the latest Symantec drivers even if they are old.

Your library should be listed in the Windows Device Manager as an Unknown Medium Changer with a Microsoft driver.