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xadox's avatar
xadox
Level 5
9 years ago

Symantec OstDrv appearing

After reinstalling Backup Exec 15 on a new Server two Symantec OstDrv where appearing.
After restarting the services they where showing as offline and I was able to delete them.

Today after a reboot the Symantec OstDrv are showing again.

  • then open up Beutility.exe and run a repair of the BEDB. See if this fixes the issue.

    Thanks!

  • then open up Beutility.exe and run a repair of the BEDB. See if this fixes the issue.

    Thanks!

  • @CraigV: I will give the Beutility.exe a try after some backups jobs complete.

    @pkh: Here the screenshot:

    OsDrv.JPG

  • Are you using some OST appliances or t he BE dedup folder
  • Like previously said. Yes I am using Dedup. You also can see i on the screenshot.
    I am not using some OST device.

  • The similar instances of this seen in the past have needed a formal support case to be opened as edits within the BEDB may be needed.

  • I have repaired the BEDB with the Beutility.exe and deleted the offline OstDrv afterwards.

    After some restarts the drives did not apear again. So I am hoping that the problem is solved.

  • Hmm It thought I posted a comment in this thread yesterday

     

    When we have seen this in the past it has needed database (BEDB) content modifications and as such you should log a formal suppprt case.