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AlecDerez's avatar
AlecDerez
Level 3
11 years ago

System State Restore Error

Manual restore of single server 2008R2 DC.  DC is also the Media Server.   Followed the Administrative guide and when I get to the system state restore I get an error.  Here is the log showing the error, it is similar to the restore 2008 DC that is in 2003 native mode but this is the first and only DC and was created with 2008 R2.

I am running backup exec 2012 (version 14) Build 1798

 

BEREMOTE: [11/21/13 06:59:07] [6024]     2013-11-21T06:59:07.019 [fsys\shadow]        - Restoring SYSVOL as primary
BEREMOTE: [11/21/13 06:59:07] [6024]     2013-11-21T06:59:07.019 [fsys\shadow]        - Status Unknown (0x00000424) initializing FRS interface for Component 0eeda0a5-150c-487f-bd1289e7ef847231 in SHADOW::PerformPostCustomRestoreMethods
BEREMOTE: [11/21/13 06:59:07] [6024]     2013-11-21T06:59:07.019 [fsys\shadow]        - Status FS_CUSTOM_RESTORE_FAILURE (0xE000FED7) returned performing Component '0eeda0a5-150c-487f-bd1289e7ef847231' custom restore methods in SHADOW::CloseComponent
BEREMOTE: [11/21/13 06:59:07] [6024]     2013-11-21T06:59:07.019 [fsys\systemstate]   -   AD:Status FS_CUSTOM_RESTORE_FAILURE (0xE000FED7) calling FS_CloseObj in SystemState::CloseObj:104
BEREMOTE: [11/21/13 06:59:07] [6024]     2013-11-21T06:59:07.030 [ndmp\loops]         - LP_ENV::MsgError: error 0xe000fed7 processing object SYSVOL\SYSVOL\0eeda0a5-150c-487f-bd1289e7ef847231
BEREMOTE: [11/21/13 06:59:07] [6024]     2013-11-21T06:59:07.030 [fsys\shadow]        - Informational: Creating Writer 'System?State\Task Scheduler'
BEREMOTE: [11/21/13 06:59:07] [6024]     2013-11-21T06:59:07.030 [fsys\shadow]        - Informational: Opening Writer 'System?State\Task Scheduler'
BEREMOTE: [11/21/13 06:59:07] [6024]     2013-11-21T06:59:07.030 [fsys\shadow]        - Informational: Closing Writer 'System?State\Task Scheduler'
BEREMOTE: [11/21/13 06:59:07] [6024]     2013-11-21T06:59:07.031 [fsys\shadow]        - Informational: Creating Component 'TasksStore'
BEREMOTE: [11/21/13 06:59:07] [6024]     2013-11-21T06:59:07.067 [fsys\shadow]        - Informational: Opening Component 'TasksStore'
BEREMOTE: [11/21/13 06:59:07] [6024]     2013-11-21T06:59:07.521 [fsys\shadow]        - Informational: Closing Component 'TasksStore'
BEREMOTE: [11/21/13 06:59:07] [6024]     2013-11-21T06:59:07.521 [fsys\shadow]        - Informational: calling IVssBackupComponents::SetFileRestoreStatus for Component 'TasksStore' in SHADOW::CloseComponent

Any help would be greatly appreciated

2012
Backup and Recovery
Backup Exec
System Recovery (core)
System Recovery Disk
Windows Server (2003-2008)

7 Replies

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  • VJware's avatar
    VJware
    Level 6
    11 years ago

    Upon checking the debug logs internally, your issue seems to match the one outlined in this KB -

    http://www.symantec.com/business/support/index?page=content&id=TECH205288

    Consider restoring using the workaround. If this doesn't help, would recommend to log a formal support case and provide the above mentioned KB as reference.

  • AlecDerez's avatar
    AlecDerez
    Level 3
    11 years ago

    System state restore failed again trying the other suggested method

  • AlecDerez's avatar
    AlecDerez
    Level 3
    11 years ago

    I found an error and posted the corresponding lines from the log file in the opening post and reposted below.  This walk through is diffrent from the admin guide which has you do a restore in 2 steps one with all the files and another with the system state.  Seeing as the date of the administrators guide for backup exec 2012 is newer than the document you have suggested I want to make sure I should follow it as I really do not want to rebuild this server again.  Thank you for you help and clarification

     

    Log posted

    BEREMOTE: [11/21/13 06:59:07] [6024]     2013-11-21T06:59:07.019 [fsys\shadow]        - Restoring SYSVOL as primary
    BEREMOTE: [11/21/13 06:59:07] [6024]     2013-11-21T06:59:07.019 [fsys\shadow]        - Status Unknown (0x00000424) initializing FRS interface for Component 0eeda0a5-150c-487f-bd1289e7ef847231 in SHADOW::PerformPostCustomRestoreMethods
    BEREMOTE: [11/21/13 06:59:07] [6024]     2013-11-21T06:59:07.019 [fsys\shadow]        - Status FS_CUSTOM_RESTORE_FAILURE (0xE000FED7) returned performing Component '0eeda0a5-150c-487f-bd1289e7ef847231' custom restore methods in SHADOW::CloseComponent
    BEREMOTE: [11/21/13 06:59:07] [6024]     2013-11-21T06:59:07.019 [fsys\systemstate]   -   AD:Status FS_CUSTOM_RESTORE_FAILURE (0xE000FED7) calling FS_CloseObj in SystemState::CloseObj:104
    BEREMOTE: [11/21/13 06:59:07] [6024]     2013-11-21T06:59:07.030 [ndmp\loops]         - LP_ENV::MsgError: error 0xe000fed7 processing object SYSVOL\SYSVOL\0eeda0a5-150c-487f-bd1289e7ef847231
    BEREMOTE: [11/21/13 06:59:

  • AmolB's avatar
    AmolB
    Moderator
    11 years ago

    Couldn't find anything helpful in the log.

    Have you followed all the steps mentioned in the below article.

    http://www.symantec.com/docs/HOWTO23132

  • AmolB's avatar
    AmolB
    Moderator
    11 years ago

    Have you checked below article.

    http://www.symantec.com/docs/TECH198214

    Compare your SGMON log with the log metioned in the article.