Forum Discussion

lidya_fatima's avatar
11 years ago

The drive hardware is offline

Please confirm that the drive hardware is powered on and properly cabled. This error shown after i restart the server of symantec back-up.   Thank you in advance
  • pkh's avatar
    11 years ago

    Is this message from Windows or BE?  If it is from BE, go to the Devices tab and check which device is offline.  For the offline device, check that it is functioning correctly in Windows and then right-click on the device in the Devices tab and make it online.