Forum Discussion

MF_Jones's avatar
MF_Jones
Level 3
9 years ago

The queried backup sets contain two backup sets with the same ID

Hi,

 

After some serious disaster on BE15(latest patch), I managed to get the server running again. However I am facing a different issue. 

 

When I select the deduplication storage and select Backup Sets tab, I see "Load Failed... The queried backup sets contain two backup sets with the same ID." . This happened after I removed this member server from CASO environment.

 

I checked the catalog files and they are present. I also tried the "Catrebuildindex -r" method mentioned at the post "https://www-secure.symantec.com/connect/forums/duplicate-backup-sets-same-id". This had happened a couple of times when the server was a managed server in CASO environment but after a couple of F5, I was able to see the Backup Sets and even start restores.

 

Any ideas?

15
Backup and Recovery
Backup Exec
Backup Exec (media server only)
Central Admin Server Option
Deduplication Option
Windows Server (2003-2008)

3 Replies

Sort By
  • MF_Jones's avatar
    MF_Jones
    Level 3
    9 years ago

    Hi VJware,

     

    I confirm that BE is updated with FP2.

     

    Member server was removed from CASO by right click and delete. Then I rebooted the ex-member server. 

  • VJware's avatar
    VJware
    Level 6
    9 years ago

    Is BE updated with FP2 ? Confirm via clicking on BE button - Installation & Configuration - Installed Updates.

    How exactly was the member server removed from CASO ? Was it deleted from the CASO UI and/or was the MMS option uninstalled from the server ?


     

  • CraigV's avatar
    CraigV
    Moderator
    9 years ago

    When it comes to a dedupe folder I'd recommend opening a support call with Symantec to get it resolved. It normall requires elevated support skills to get it working again.

    Thanks!