Forum Discussion
12 Replies
- CraigVModerator
Check and see if this is your solution:
https://support.symantec.com/en_US/article.TECH125334.html
THanks!
- ZedicusLevel 3
Thank you but no. Different error all together.
- ZedicusLevel 3
There is no instance of SQl server on this system. This post seems to have the same issue with what I am doing, but I cannot make any sense of what his solution is. https://yagmoth555.wordpress.com/2015/01/28/symantec-new-technote-v-225-302-for-backupexec-2014/
- pkhModerator
The solution that you referred to is asking you to install the SQL Express software before you install BE. Look for the SQL Express installer on the BE installation DVD.
You might want to look at this document first
http://www.symantec.com/docs/TECH216807
- VJwareLevel 6
Are you able to install the SQL instance manually using this KB - https://support.symantec.com/en_US/article.TECH87111.html
- ZedicusLevel 3
No, when I run the installer, it gives me the Extraction windows shown in Figure 1 of the aformentioned KB article, and then nothing. It just seems to stop. Not sure why.
- ZedicusLevel 3
The KB you posted is irrelevant as I am not doing an upgrade. I am doing a fresh build.
- VJwareLevel 6
This usually happens if there is an AV present on the system. Is there one ? If yes, is it possible to temporarily disable it to allow the extraction and then the install ?
Also, are you launching the installer using elevated rights, i.e. run as admin ?
- ZedicusLevel 3
I had installed Symantec Endpoint Protection Manager without installing a client, before BE and it was happening. I then installed an Unmanaged Symanted Endpoint Protection Client, and it still happened and yes. I am using elevated rights.
I will try removing all Symantec products then try and do a reinstall.
- ZedicusLevel 3
If all else fails I will wipe the hard drive and reinstall everything starting with WS2008R2.
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