Forum Discussion

Artegic's avatar
Artegic
Level 6
10 years ago

V-79-57344-38743 "BE Server cannot backup itself when installed on a VM" - huh?

A week ago, one of my backup jobs backing up VMs from my VMware cluster started reporting this error at the end of every run: V-79-57344-38743 - Ein Backup Exec-Server kann kein Backup von sich se...
2012
Backing Up
Backup and Recovery
Backup Exec
Error messages
Windows Server (2003-2008)
  • VJware's avatar
    VJware
    10 years ago

    Does recreating the backup job help ?

    Alternatively, are you able to backup this Linux VM as part of a separate non-GRT backup job ?

    If not, I would recommend to log a formal support case so that we can review the logs and figure out what's going wrong.

Artegic's avatar
Artegic
Level 6
10 years ago

Hello VJware,

thanks for the quick reply.

The Linux VM is in fact an appliance called APC PowerChute Network Shutdown 3.1 for VMware. The name of the VM in vCenter is ZAGUSVMGT01, and that's also the name Backup Exec reported in its log on 2014-08-25, which was the last time it successfully backed up that VM. Its internal Linux hostname displayed when connecting to the Linux console (which one isn't supposed to do) is however indeed localhost.

Excluding the VM from the selection allowed the backup to complete successfully, except for the warning about the changed selection of course.

I forgot to mention that between the last successful backup of the VM and the first failure there was an unplanned reboot of the Backup Exec media server which interrupted the backup job in question. The job was logged with "Job status: recovered", restarted, and immediately failed with error 80004005 "fixed point restart cannot be applied to the newly started backup job." The following regular run was the first to exhibit the V-79-57344-38743 / E0009757 error.

Thanks,
Tilman