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vnvcsitsupport's avatar
2 years ago

Veritas Backup Exec Reinstallation After Ransomware Attack

Hi All,

Yesterday there was a ransomware attack on my AD server and other servers in network including my veritas backup exec server. Fortunately on veritas server backup partition was not infected but veritas back exec software is corrupted. When i try on open backup exec it says cant find the file path. My question is:

Can i reinstall veritas backup exec and restore all my servers data from backup sets?

Regards

Imran Shaikh 

  • Please refer to the following comprehensive DR technote:
    https://www.veritas.com/content/support/en_US/article.100011192 - How to perform a manual disaster recovery in Backup Exec

    which hopefully should be able to answer your questions. The answer is basically yes, as long as the backups have not been corrupted. If lockdown was enabled then that should have stopped the ransomware changing the files:
    (more details on that here: https://www.veritas.com/support/en_US/article.100049101 )

    However if the OS has problems/some corruption then you may need to reinstall the OS before re-installing Backup Exec (or any application).

    Good luck.

    • vnvcsitsupport's avatar
      vnvcsitsupport
      Level 2

      PJ_Backup 

      Thank you so much for that quick response.

      Just want to know once i reinstall will i be able to map all the backup sets again in new installation and restore the server data? or is it big activity which involves veritas support team.

       

      Regards

      Imran Shaikh