Very slow Backup Exec Console (GUI)
Hello Everyone
i have serious problem with Backup Exec Admin Console, its very Slow , Sometime its take 15 minutes to open the console , editing the jobs are worst it takes10-20 minutes to edit a job (sometime with query time out.)
i can see SQL Information & Storage Error related log in Windows Event viewer as Below:
Source: Backup Exec EventID : 57345
Database Exception Context:SaveNrdsAgent Error:-536837662: ::-2147217900:Error in Fetching Lock:........
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Source:Backup Exec EventID:58053
Bavkup Exec Alert:Storage Error
Backup Exec was unable to initialize andcommunicate with the device [HP MSL G3 Series 8.60] (the system cannot find the path specified.)
......
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i tried to Repair BEDB but BEUtility cant connect to SQL server , with error of "Cannot Start SQL Server Service" ,i tried to fix that with Changing registry setting for SQL Instance then its gets worst ! windows gone in complete fail ( after restarting server , all the windows services failed to start) so i changed back registry keys.
- BE 2014 SP2 ( 2 server - CAS & MBES) on windows server 2012 R2 with SQL 2008 Enterprise R2 SP2 .
- BE Use Local SQL Server with Instance of "MSSQLSERVER" (BEUTILITY Want to use BKUPEXEC)
- Recently i have Upgraded my servers to SP2 , during the SP2 Update CAS server failed to install the update but after a few tries its updated to SP2 Successfully. ( the Problem appeared after SP2 Upgrade)
- We have 2 HP MSL Libraries , backup exec is only using one of them (over FC) and other is connected to another backup system but BE can See It.
- the other library was in offline mode until recently we delete it from BE Console ( ithink it has somthing to do with GUI Problem TECH204561 )
- SymHelp says the Database Schema is Older than Backup Exec Version ( i tried TECH50537 but still getting same error)
this server is so important for us , we cannot reload the database we have more than 200 Jobs on it with 150 TB of Backup data.
I really apperciate it if anyone can help me with that.
thanks
i tried everything , after removing MMS or FC Cables from server console works fine.
i think you are right its a hardware failure and i think its other HP Library that connected to DataProtector we can see that in BE console in Disabled State. for now we are removed MMS BE and everything working fine.