Forum Discussion

Chad_Bilbao's avatar
Chad_Bilbao
Level 2
13 years ago

VSS / Snapshot backup of Mailstore database not supported?

I am evaluating Backup Exec 2012 for backup of a mail archiving solution called Mailstore v7 on a Windows Server 2008 R2 platform.  Mailstore includes a database and file structure that needs to be b...
2012
Backing Up
Backup and Recovery
Backup Exec
Database
Windows
  • Colin_Weaver's avatar
    Colin_Weaver
    13 years ago

    As that software is not on our SCL I suspect the answer is likely to be get the vendor of that software to approach Symantec about support.

    However as we also offer a mail archiving solution it is possible that we may decide not to support it.

Colin_Weaver's avatar
Colin_Weaver
Moderator
13 years ago

We don't support all 3rd party VSS providers, as such yes it is a VSS issue but for a VSS provider supplied as part of an unsupported/untested application.