VSS error "Unexpected error DeviceIocontrol" during backup

> That's easy, that's how both services are installed
> by Microsoft, they're supposed to be set to start
> manual so the system can start them when needed.
>
> The solution doesn't tell you to change this anyway,
> it's only telling you that the services should be
> running when you make the selections in BE.

The problem wasn't with selecting files; I was able to select things with no problem. The error only occurred when the backup would actually run.