VSS timeout issues, restart not suitable solution
- 11 years ago
Hello Giermo,
Greetings!
I am pretty sure we (Symantec and you) both share a common honest intention of resolving this issue at its earliest.
Now few technical facts to note, that the issue is caused due to timeout problem with VSS writers.
Additionally, I find that IIS Config Writer and WMI Writers have similar problem.
These Writers (System writer, IIS Config Writer and WMI Writers) are integral part of operating system, a Microsoft proprietary and is responsible for multiple OS activities, apart from Backup /restore.
Now seeking help from Symantec support to fix the OS issues, (Whose expertise is not questionable, but confined to BE Application) will be like hiring a carpenter and not cobbler to make your shoes.
We need to seek thoughts from OS expertise to reduce the risk of landing into bigger OS troubles.
This is probably the reason why you are directed to Microsoft support.
Kind regards,
S