Windows Backup Exec 2010 failed to log on to Linux64 remote agent (build 2986)

Is the RALUS running on the Linux server...Also, is the firewall / SELINUX disabled ?

Your problem might be due to the fact that RHEL 5.5 is not supported.  The SCL only list 5.4.  See the SCL below

http://download1.veritas.com/support/products/Backup_Exec_for_WindowsNT/329254.pdf

create one more User add to member of beoper group then try 

This looks obvious (but you never know ;-) :

• - Did you double-check the password (login information) of root in Backup Exec ressources authentification ?
• - And are you using the right authentification/connexion account for that server ?

You can access them from Backup Exec console menu :

• - Choose "Network" and then "Connection accounts"
• - They shouldn't be "limited" I think

You can also test them :

1. Create a backup job and go to Properties > "Ressources authentification information"
2. There, you can test the connexion.

I hope it will help you. I also got these problems once.

make sure the backup exec daemon is starting,

 /etc/init.d VRTSralus.init start

Yes the RALUS agent is running and both the firewall and SELINUX are disabled.

I've tried it no change

the agent is running

PaulDca,

Did you check the points I gave you ?

I already had this problem and it was due to the passwords in Backup Exec

Good luck !

Denis

So I believe that for the system login, you are using the root username of that linux box ?