[13:33] advanced_tool_log > user Mr. LOUIS CONANT III has entered room
[13:33] advanced_tool_log > analyst Ravi has entered room
[13:33] Ravi > Welcome to Symantec Support, my name is Ravi.
[13:33] advanced_tool_log > User has enabled the Remote Control option
[13:33] advanced_tool_log > The user has the controls and is connected to the Nexus server
[13:34] advanced_tool_log > Automated Reconnect mode enabled.
[13:34] Ravi > Can I please have a minute to go through the information you have provided?
[13:34] Mr. LOUIS CONANT III > WinFax Basic Edition 10.02, WinFax PRO 10.02, and later versions of WinFax PRO 10 are supported under Windows XP and with Office XP....IS THIS TRUE?
[13:37] Ravi > I see that you want to know whether later versions of WinFax PRO 10 are supported under Windows XP and with Office XP.
[13:38] Mr. LOUIS CONANT III > THAT IS WHAT IT SAYS ON YOUR WEB SITE
[13:39] Mr. LOUIS CONANT III >
http://service1.symantec.com/SUPPORT/faxprod.nsf/0/abb267463f34596f85256a32007245d0?OpenDocument&seg=en&lg=en&ct=us[13:41] Ravi > WinFax Basic Edition 10.02, WinFax PRO 10.02, and later versions of WinFax PRO 10 are supported under Windows XP and with Office XP.
[13:41] Ravi > WinFax PRO 10.00 and WinFax Basic Edition 10.00 are not suppor!
ted under Windows XP.
[13:42] Mr. LOUIS CONANT III > AND YOU ARE SURE?
[13:42] Ravi > Yes, it is true.
[13:42] Ravi > Yes. I'm sure.[13:43] Mr. LOUIS CONANT III > GRRRRREAT!!!
[13:43] Ravi > Is there anything else I can help you with?
[13:44] Mr. LOUIS CONANT III > SEND ME A COPY OF THIS...OK?
Email sent at: 1:44:22 PM, 9/18/2008