Forum Discussion

IN4NI's avatar
IN4NI
Level 3
11 years ago

Very Disapointed

I have installed Backup Exec.Cloud on 3 computers so far I think the product needs lots of help, Mainly the rate at witch data is transferred. All 3 clients had good bandwidth (at least 5MBS up and 2...
Backing Up
Backup and Recovery
Backup Exec.cloud
Configuring
Windows Server (2003-2008)
  • Igor_S1's avatar
    Igor_S1
    11 years ago

    Hello

    Please give us a call at either of the numbers below so we can better assist you with this issue.

    Just because you have a trial product it does not mean we will not support you.

    Our contact details are below.

    Igor S

    24x7 Tech. Support:

    US/Canada: +1 (866) 807 6047
    EMEA: +44 (0) 870 850 3014
    Australia: 1 (800) 088099
    Hong Kong: 1 (800) 901220
    Asia Pacific: +852 6902 1130

CraigV's avatar
CraigV
Moderator
11 years ago

...using it in a trial instance won't get you any support.

I will hit the escalate flag on this, and hopefully someone from Symantec comes back to you on the forums.

Thanks!