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Carmila_Fresco's avatar
Carmila_Fresco
Level 4
19 years ago

Compliance Accelerator Search

I need a little bit of help in searching using compliance accelerator.

I'd like to search for all incoming and outgoing messages from a group of people (I've added them to the monitored employees group) and I've also specified the text in both the subject and the content. I'm only getting results to whatever is sent by users in the group however, I'm not getting results for email messages sent to members of the group.

What does inbound and outbound in the gui actually mean? If I have both checked, would it search for all incoming and outgoing messages?

Any help is appreciated.

Thanks,
Carmila

Compliance Accelerator
Information Governance
  • Logan_Sutterfie's avatar
    Logan_Sutterfie
    19 years ago
    The Inbound/Outbound is a reference to the users or departments selected on the left side of the search page.

    On the right side, your options are from other departments or internal/external. At this point you will get two more selections of "Internal to Org" "External to Org"

    Make sense?

    LTS

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  • Logan_Sutterfie's avatar
    Logan_Sutterfie
    Level 4
    19 years ago
    The Inbound/Outbound is a reference to the users or departments selected on the left side of the search page.

    On the right side, your options are from other departments or internal/external. At this point you will get two more selections of "Internal to Org" "External to Org"

    Make sense?

    LTS
  • Carmila_Fresco's avatar
    Carmila_Fresco
    Level 4
    19 years ago
    Yup, makes sense.

    It looks like the option was greyed out. I found info in one of the documents on how to enable it.

    Thanks!
  • Matthew_Edwards's avatar
    Matthew_Edwards
    Level 4
    19 years ago
    Is this working as you expect it to now?

    Are you doing Envelope journaling on Exchange 2003?

    Just curious.
  • Carmila_Fresco's avatar
    Carmila_Fresco
    Level 4
    19 years ago
    It seem like it though I still have an issue with CA not rendering the page for the search result properly but that's a different story.

    I'm using exchange journaling on Exchange 2000