Reports stuck in "pending" mode

Hi there,

As I´m new to DataInsight, please don`t throw stones :)

As i want to test "dark data detection" on a filer, i´ve sucessfuly configerd it and see my shares aso.

Next i created reports, that sounds good for me - firstly a dataaging-report (Type: data aging) and also dedup-report, aso.

After 1 Week, none of the reports was run successful - the report stuck in pending status and i´ve got no idea how to troubleshoot this.

eventlog checked - no access deny / permission issues

manually run the report -> nothing changed

Details from "View Report progress" are useless, as it still hang in the step: "Waiting in report execution queue".

-> It seems to me, as there is some magic button to define the "report schedule window" - so the report will never run...

please help me, to simply get a funny report, as promised in the "sample" :)

brgds manuel