Forum Discussion
VJware
11 years agoLevel 6
This may happen if the encryption key for the user's files have changed or is corrupt.
Try running the Data Integrity Scanner and also use "Emergency Restore" to restore the files.
Have a look @ these KBs...these are written for older versions of DLO, though still apply to SDLO 7.5
http://www.symantec.com/business/support/index?page=content&id=HOWTO23628
http://www.symantec.com/business/support/index?page=content&id=TECH46314
http://www.symantec.com/business/support/index?page=content&id=TECH44503
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