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Hamza_H's avatar
Hamza_H
Moderator
5 years ago

SQL backup error code 2 - Error in curl async library., nbu status = 7643

Greetings All, We have a "strange" problem regarding SQL backup. the job fails with error code 2 : none of the requested files were backed up But in the logs we have certificate errors :  nbp...
8.1.2
Linux
  • Hamza_H's avatar
    Hamza_H
    4 years ago

    I came back to mark this as a solution because the problem was resolved after discovering that the client 'sometimes' tries to reply back to the master server on the wrong IP address..

    The master server has 2 IP addresses (one for production and one for backup) so when we try the bptestbpcd all is fine (even ping used to work..)  but sometimes it gets failing because the client chooses the wrong IP address to resolve the master's name. which explains why it works sometimes and also why we have certificate errors in the logs.

    So the solution was to add the entry in the host's file on the client to force it to reply on the right ip address.

     

     

Tape_Archived's avatar
Tape_Archived
Moderator
5 years ago

HH can you verify if the client is validated with both fully qualified name & shortname? I see error 7643 in the message.

Please check under "Security Management => Host Management => Mappings for Approval" for this client. Using bptestbpcd make sure proper communication is established between client & master or media servers.

  • Hamza_H's avatar
    Hamza_H
    Moderator
    5 years ago
    Hello Tape_Archived
    Thank you for your reply,
    Yes the error 7643 is all over the log and sometimes it work and sometimes no, and yes it is already mapped with short and full name I have also added the ip adress in case the resolution weren’t working.. still same problem.
    As I said i believe the problem comes from the master as per the technote and also we must also install the EEB 3998268_3 and apply the 2steps from the tn (which is not done yet), I was wondering if anyone had the same problem..