Forum Discussion

Matthew_Kimler's avatar
Matthew_Kimler
Level 5
16 years ago

Discovery Accelerator Search Help

I am attempting to just run a search between two individuals without turning on Analytics. I've read a document by Symantec and have attempted to the do the following but this does not seem to work:

In a new search, I set the search field to "To" and specify "Any of" and the two individuals. Then I add another search term and add "From", "Any Of" and the same two people. However, it seems to use the two search terms as an OR between them. I want the search to meet both criterias.

Any thoughts?
 

Discovery Accelerator
Information Governance
MS Exchange
  • TonySterling's avatar
    TonySterling
    16 years ago
    Have you tried it this way?
    using any of
    To: Bob
         John

    From: John
            Bob




  • Liam_Finn1's avatar
    Liam_Finn1
    Level 6
    16 years ago
    Try adding more than just the users SMTP address in the search

    FROM: Testuser1@test.com "Test, User" "User Test"

    the SMTP address alone will not always return the necessary hits but if you specify the different ways the users ID can be seen by your email client then it will encompass all variations of how the user ID is displayed in the email and will increase your result accuracy  

  • Judy_Glazier's avatar
    Judy_Glazier
    Level 6
    16 years ago
    If you want the search to include both of the parties your must use the "All" statement in the TO and FROM windows.

    The results would be only emails or data that pertained to both parties.  Not one OR the other.

    Judy
  • Matthew_Kimler's avatar
    Matthew_Kimler
    Level 5
    16 years ago
    It seems to be more around when there are multiple custodians used in a search. For example, doing the folllowing:

    To and From:    Bob
                                John

    To and From:    John
                                Bob

    That produces everything sent to and from both no matter who it is. But, if I do the following below, I just get mail to and from Bob and John.

    To and From:    Bob

    To and From:   John

    I have to then do another search for the opposite pairing. This cannot be by design. The statements between the two fields should be requiring both criterias to match. Does that make sense?
  • TonySterling's avatar
    TonySterling
    Moderator
    16 years ago
    Have you tried it this way?
    using any of
    To: Bob
         John

    From: John
            Bob




  • MXSYKES's avatar
    MXSYKES
    Level 3
    15 years ago

    We have multiple Archives at our company and so we have many custodians added to each one. Does anyone know if there is a way to get a report of all the custodians in each archive database ? We have over 500 usesr on Litigation hold and we are adding more everyday. I would like to avoid having to manually sign into each archive to check which users are on Lit hold. Thanks.

  • TonySterling's avatar
    TonySterling
    Moderator
    15 years ago

    You really should start a new thread and not re-open one that is this old and marked solved.

    Thanks,