Forum Discussion

JustTryinToGetI's avatar
10 years ago

Cleaning slot "missing"

We just installed an upgraded tape library. New one is TL-2000 In the oper control panel, I have the TL-2000 set to 'auto-clean' However, the BExec user interface under 'slots' does not show that ...
  • CraigV's avatar
    10 years ago

    BE will probably see the 22 slots as it won't recognise the cleaning slot you've defined at a hardware level.

    I'd personally remove the cleaning slot from the library and keep the drive in. Run the cleaning manually, or let the library use it when required.

    Tahnks!

  • Larry_Fine's avatar
    10 years ago

    I decided to 'toggle off' the setting in the TL-2000 oper control panel where i selected 'dont auto-clean'. However, this did not alter my user interface result in BExec.

    How can i get the media server to see all the slots? (Note: in the TL-2000 i do have 23 slots selected as 'Active'. BExec sees 22)

    Since you made the change on the hardware side to not auto-clean (IMHO, the right choice), you need to restart the BE services to make it awware of the additional slot.  If that doesn't do it, then power cycle your TL2000 and your BE server.  Your adamm.log file will help you see how many slots the library is currently reporting to BE.

  • CraigV's avatar
    9 years ago

    BE is aware of the cleaning tape in the library if you've got a label on it (which identifies the cleaning tape).

    BE isn't aware of anything hardware-configured, ie. cleaning slot on the library, hardware partitions etc...this way, BE handles the cleaning of the drive when required by simply leaving the cleaning tape in the library.

    Thanks!

  • Larry_Fine's avatar
    9 years ago

    It is suggested for a number of reasons.  The primary is that many people fail to look at their library interface often enough.  Or their library web interface isn't very friendly or detailed.  Many library interfaces don't show when the drive was cleaned last or hour many hours the drivet has been used since it was cleaned.  It is also easier for most users to kick off a manual cleaing job from BE if that is the interface that they are used to. 

    If the clenaing tape is exposed to BE, then BE will automatically respond to TapeAlerts from the drive that it needs cleaning.  So, by the next moringing, you should see alerts that the drive requested cleaning and another aler that the drive was cleaned successfully... nothing more for you to do.

    And having a designated slot in BE for a cleaning cartridge is different than simply having a cleaning bar code on a cartridge.  If a slot is marked as a cleaning slot, it won't be included if/when you run an inventory job on the whole library, which prevents wasting your clleaning cartridge when the drive isn't dirty.