Forum Discussion

dnoble's avatar
dnoble
14 years ago

Does More than one Techn work at Symantec?????

1. NO ONE IS ANSWERING THE PHONE ANYWHERE AT SYMANTEC 2. YOUR PHONE SYSTEM IS REPORTING 1 MIN THEN OVER AN HOUR 3. I WAS ON HOLD OVER TWO HOURS 4. I HAVE ANOTHER ISSUE WITH BACKUP EXEC 5....
Active Directory Recovery Agent
Advanced Disk-Based Backup Option
Agent for DB2 on Windows Servers
Agent for Enterprise Vault
Agent for Lotus Domino
Agent for Microsoft Exchange Server
Agent for Microsoft Hyper-V
Agent for Microsoft SharePoint
Agent for Microsoft SQL Server
Agent for Oracle on Windows or Linux Servers
Turls's avatar
Turls
Level 6
14 years ago

Yes, as others suggested, please make sure to address your product issue on the Connect forums first. We have  our valuable Trusted Advisors, Symantec Techsupport Engineers and other users monitoring and helping users in need round the clock. Also, you can ping the respective Community manager who can escalate your case as needed to the right team and get you a solution faster. Good Luck !