Forum Discussion
deepak_vasudeva
15 years agoLevel 6
Please start up your Symantec Program and ensure it says the virus patterns are uptodate. Then either selective folder or a full system scan. That should cure the malady.
If you do not have an AV tool installed can you follow the removal instructions below:
Source Courtesy: http://www.securelist.com/en/descriptions/6256927/Trojan.Win32.Agent.azsy
If you do not have an AV tool installed can you follow the removal instructions below:
Removal instructions
If your computer does not have an up-to-date antivirus, or does not have an antivirus solution at all, follow the instructions below to delete the malicious program:
- Use Task Manager to terminate the Trojan process.
-
Delete the following system registry key:
[HKCU\Software\Microsoft\Windows\CurrentVersion\Run]
"<rnd1>" = "<rnd2>" - Delete the original Trojan file (the location will depend on how the program originally penetrated the victim machine).
-
Delete the following files:
%Documents and Settings%\<user_name>\Application Data\svchosts.exe
%Documents and Settings%\<user_name>\Application Data\taskmon.exe
%Documents and Settings%\<user_name>\Application Data\rundll.exe
%Documents and Settings%\<user_name>\Application Data\service.exe
%Documents and Settings%\<user_name>\Application Data\sound.exe
%Documents and Settings%\<user_name>\Application Data\upnpsvc.exe
%Documents and Settings%\<user_name>\Application Data\lsas.exe
%Documents and Settings%\<user_name>\Application Data\logon.exe
%Documents and Settings%\<user_name>\Application Data\helper.exe
%Documents and Settings%\<user_name>\Application Data\event.exe
%Documents and Settings%\<user_name>\Application Data\dumpreport.exe
%Documents and Settings%\<user_name>\Application Data\msiexeca.exe - Delete all files from %Temporary Internet Files%.
- Update your antivirus databases and perform a full scan of the computer
- As soon as possible download an AV and install it.
Source Courtesy: http://www.securelist.com/en/descriptions/6256927/Trojan.Win32.Agent.azsy
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