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wooster's avatar
wooster
Level 2
15 years ago

Uninstalling Norton AV 7.60.926

Hi, Could someone out there please let me know if there is anything more I need to do besides go to Add/Remove programs and Remove Norton Antivirus 7.60.926. I was told that I might have to do something additional with my settings. Thanks very much!
  • @ Janice,

     

    I am removing the link from your post. That is not an official Symantec site, so that tool download cannot be trusted.

     

    Thomas

6 Replies


  • You can use the Norton Removal Tool to remove a failed installation or a damaged Norton product.

    http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

    Best,
    Thomas
  • You can also call Norton department at 1-800-695-0678 opt 2 for further assistance.
  • Hi,

    1st Option. Call the Consumer department for further assistance.

    United States:                    1 800 695 0678 or 1 800 745 6061
    United Kingdom:               +44 (0)20 7616 5600

    2nd Option: For US customer. Create an online ticket using this link.
    https://www.suth.com/symantec/CreateOnlineCSTicket.asp?pvid
    =

    3rd Option: Symantec have a Installer CleanUp Utility.
    Not sure if it can un-install Norton Software also. But try it. Might help.

    The Windows Installer CleanUp Utility
    http://support.microsoft.com/default.aspx?scid=kb;en-us;290301







  •  

    Why do you want to get rid of Norton? Anyway, there is a Norton removal tool that you can use to uninstall the software. Just check this guide on Norton 360 uninstall if you need further help. 

  • @ Janice,

     

    I am removing the link from your post. That is not an official Symantec site, so that tool download cannot be trusted.

     

    Thomas