Hi Joe,
It's working now, but tomorrow it might not.
I have used either Chrome or Internet Explorer, and both have given me the same issue on 2 different laptops (work and home).
Thanks!
I have the exact same experience as CraigV.
The URL actually starts to load, but the next moment I get redirected to the Support home page.
This happens when I right-click, open in new tab.
When I go back to the 'source' tab and do the same thing (right-click, open in new tab), the TN/URL will open.
Thank you both for bringing this to our attention. I'm having our web technical team investigate this behaviour as it sounds like it's intermittent but frequent enough. Would it be possible for next time either of you experience this to write down the Date/Time and URL you clicked then and then post back to this thread (or feel free to DM me)? Usually having this information would be helpful so we can try to review logs on the server during that time.
Thank you both for the feedback.
-Brian
I think it has something to do with logon to Support web site. You can see in Craig's example above that VAM is part of the URL.
I have tested it a moment ago - I get the Support landing page with the following in the address bar:
https://www.veritas.com/support/en_US.html?profileURL=https%3A%2F%2Fvam-profile.veritas.com%2FVAMSSO%2Findex.jsp%3FssoID%3D1510843240649WGs6Kc7PbBa2gT3cLhSdjAx01Fr3kM3wbxLeJ
Thank you both. We are investigating and will fix this.
