Forum Discussion

donv's avatar
donv
Level 3
11 years ago

Netbackup Imports running longer when using AIR/Data Domain

We are using Netbackup 7.6.0.1 and Data Domain.   We are using AIR to our DR site using data domain.   Imports were only taking minutes to complete.  Now imports are running longer.  Imports are now ...
  • Nicolai's avatar
    11 years ago

    Makre sure you use DDBOOST plugin version 2.6.2.1 or install EEB for Symantec BUG id Symantec about bug Bug ID: 3416462. The fix is included in 7.6.0.2

     

    This EEB alleviates an issue in Accelerator backups where the incorrect
    image type is passed to an open image call.  The EEB replaces bptm and bpdm,and will be disruptive to any running jobs utilizing these programs.  Pleasequiesce all jobs before installing.  This fix alleviates the noted issue and
    also places the current img_saveas value on the opened image in the 
    bptm/bpdm log.

    This bug causes massive performance problems on our Data Domains. Not related to import but duplication in genral.

  • CRZ's avatar
    11 years ago

    (Sorry I'm late!)

    If you're hitting the bug Nicolai described, you should definitely call us, open a case, reference Etrack 3416620 and request an EEB.  Have a bptm log ready to email.

    I believe it isn't fixed in 7.5.0.7 OR 7.6.0.x (yet - targeted for 7.6.0.3?)