Backup failingwith status code 84
Hi,Backup is failing with below error
12/16/2013 11:45:59 AM - Info nbjm(pid=5312) starting backup job (jobid=1010676) for client 10.6.41.73, policy ch9985vmig1, schedule Full
12/16/2013 11:45:59 AM - Info nbjm(pid=5312) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=1010676, request id:{5FDBA605-900F-4498-BF4A-2A76C0BF932E})
12/16/2013 11:45:59 AM - requesting resource chcitmsbkp02-hcart2-robot-tld-6
12/16/2013 11:45:59 AM - requesting resource citbknbu02.NBU_CLIENT.MAXJOBS.10.6.41.73
12/16/2013 11:45:59 AM - requesting resource citbknbu02.NBU_POLICY.MAXJOBS.ch9985vmig1
12/16/2013 11:46:00 AM - granted resource citbknbu02.NBU_CLIENT.MAXJOBS.10.6.41.73
12/16/2013 11:46:00 AM - granted resource citbknbu02.NBU_POLICY.MAXJOBS.ch9985vmig1
12/16/2013 11:46:00 AM - granted resource DW1102
12/16/2013 11:46:00 AM - granted resource Drive019
12/16/2013 11:46:00 AM - granted resource chcitmsbkp02-hcart2-robot-tld-6
12/16/2013 11:46:00 AM - estimated 0 Kbytes needed
12/16/2013 11:46:00 AM - Info nbjm(pid=5312) started backup (backupid=10.6.41.73_1387174560) job for client 10.6.41.73, policy ch9985vmig1, schedule Full on storage unit chcitmsbkp02-hcart2-robot-tld-6
12/16/2013 11:46:02 AM - started process bpbrm (5320)
12/16/2013 11:46:09 AM - Info bpbrm(pid=5320) 10.6.41.73 is the host to backup data from
12/16/2013 11:46:09 AM - Info bpbrm(pid=5320) reading file list from client
12/16/2013 11:46:09 AM - connecting
12/16/2013 11:46:13 AM - Info bpbrm(pid=5320) starting bpbkar32 on client
12/16/2013 11:46:13 AM - connected; connect time: 00:00:04
12/16/2013 11:46:14 AM - Info bpbkar32(pid=2388) Backup started
12/16/2013 11:46:14 AM - Info bptm(pid=5796) start
12/16/2013 11:46:15 AM - Info bptm(pid=5796) using 65536 data buffer size
12/16/2013 11:46:15 AM - Info bptm(pid=5796) setting receive network buffer to 263168 bytes
12/16/2013 11:46:15 AM - Info bptm(pid=5796) using 30 data buffers
12/16/2013 11:46:15 AM - Info bptm(pid=5796) start backup
12/16/2013 11:46:15 AM - Info bptm(pid=5796) backup child process is pid 5392.1276
12/16/2013 11:46:15 AM - Info bptm(pid=5796) Waiting for mount of media id DW1102 (copy 1) on server chcitmsbkp02.lntcorp.lntuniverse.com.
12/16/2013 11:46:16 AM - Info bptm(pid=5392) start
12/16/2013 11:46:16 AM - mounting DW1102
12/16/2013 11:47:24 AM - Info bptm(pid=5796) media id DW1102 mounted on drive index 4, drivepath {2,0,0,0}, drivename Drive019, copy 1
12/16/2013 11:47:24 AM - mounted; mount time: 00:01:08
12/16/2013 11:47:32 AM - positioning DW1102 to file 1
12/16/2013 11:47:47 AM - positioned DW1102; position time: 00:00:15
12/16/2013 11:47:47 AM - begin writing
12/16/2013 2:07:01 PM - Info bpbkar32(pid=2388) change journal NOT enabled for <G:\>
12/17/2013 12:16:03 AM - current media DW1102 complete, requesting next resource Any
12/17/2013 12:16:03 AM - granted resource DW1106
12/17/2013 12:16:03 AM - granted resource Drive015
12/17/2013 12:16:03 AM - granted resource chcitmsbkp02-hcart2-robot-tld-6
12/17/2013 12:16:04 AM - Info bptm(pid=5796) Waiting for mount of media id DW1106 (copy 1) on server chcitmsbkp02.lntcorp.lntuniverse.com.
12/17/2013 12:16:04 AM - end writing; write time: 12:28:17
12/17/2013 12:16:04 AM - mounting DW1106
12/17/2013 12:17:00 AM - Info bptm(pid=5796) media id DW1106 mounted on drive index 0, drivepath {1,0,0,0}, drivename Drive015, copy 1
12/17/2013 12:17:01 AM - mounted; mount time: 00:00:57
12/17/2013 12:17:09 AM - positioning DW1106 to file 1
12/17/2013 12:17:16 AM - Info bptm(pid=5796) WriteFile() failed err = 19
12/17/2013 12:17:16 AM - Error bptm(pid=5796) write error on media id DW1106, drive index 0, writing header block, 19
12/17/2013 12:17:16 AM - Info bptm(pid=5796) EXITING with status 84 <----------
12/17/2013 12:17:19 AM - Error bpbrm(pid=5320) cannot send mail to lntbackupadmin@lntinfotech.com,Vikas.Nalawade@lntinfotech.com
12/17/2013 12:17:21 AM - Info bpbkar32(pid=2388) done. status: 84: media write error
12/17/2013 12:17:21 AM - end writing
media write error(84)
kindly suggest.on how to resolve the issue
Is the media write protected ?
STATUS CODE: 84 "Media Write Failed" error occurs consistently on certain media that are not known to be defective.
http://www.symantec.com/docs/TECH39004
Troubleshooting:
Please look for messages similar to the following. Observe the "19" at the end of the line, following the write error on the media header. This is a message number reported by the OS, that can be translated with the net command. Typing net helpmsg 19 from a command prompt reports "The media is write protected." When this message is seen, write protection is the cause.
