Forum Discussion

Shailesh_raj72's avatar
Shailesh_raj72
Level 4
9 years ago

Backup Failure by error code 13

Hi Team, Please give a solution that I am unable to resolve the issue of error code 13 in Netbackup. Master Server : Win 2008 R2 standard Client : Win 2008 R2 standard Netbackup Version :...
7.6
Backup and Recovery
Error messages
NetBackup
Windows Server (2003-2008)
  • Shailesh_raj72's avatar
    Shailesh_raj72
    9 years ago

    I Migrated the VM to another Host and initiated the full bkp..

    Now Backup is working fine.

    Thanks

Douglas_A's avatar
Douglas_A
Level 6
9 years ago

Looks like the Backup system is trying to connect to the ESX host that the Client is on and is not able to. 

Check the connection tot he ESX host managment interface from the NBU media/Master servers. I would bet that the connection is not able to communicate and thus causing the failures you are experiencing. 

 

The connection path is as follows. 

NBU > VC server

VC < to NBU telling it that the Snapshot is completed and what ESX host its stored on

NBU > ESX host to backup client snapshot

NBU > Cannot connect to ESX host for backup = Status 13.

 

Best of luck.