Forum Discussion

maintech's avatar
maintech
Level 3
5 years ago

Not Able To Configure Azure Direct Backup In Trial Version

Hi, we are evaluating Veritas System Recovery Basic Edition Trial and can't select our Azure storage acccount as the backup destination.  Is this a limitation of the Trial Version? The Download OpenS...
18
Windows Server 2012 R2
maintech's avatar
maintech
Level 3

Nope not recognizing it as a cloud path.

criley's avatar
criley
Moderator
5 years ago

maintech 

Looks like you are missing the button (on right side below the browse button) for cloud for some reason.

You can try the following to see if it helps:

  • Close VSR
  • Stop the Veritas System Recovery service
  • Rename the following folder: \ProgramData\Veritas\Veritas System Recovery\Schedule (rename to schedule.old)
  • Rename the following folder: \ProgramData\Veritas\Veritas System Recovery\History (rename to History.old)
  • Start Veritas System Recovery service
  • Now try and create a new backup job to see if the cloud button is available on the Backup Destinations screen

Please note that renaming the history and schedule folders will mean that you lose existing backup jobs and history information for backups that have already ran.

  • maintech's avatar
    maintech
    Level 3
    5 years ago

    Nope no cloud button.

  • maintech's avatar
    maintech
    Level 3
    5 years ago

    FYI, apparantly the Trial Basic Version does not support Azure since as soon as I purchased the paid version everything works fine, even have a cloud button, see attatched.