bphdb exit status = 6: the backup failed to back up the requested files

Question

Hello,

we are getting error on Below RMAN Backup.. please suggest what is the issue with it and what can be done to resolve it..Thanks

Master Serve is Windows 2008,

Netbackup 7.5

client is Windows Windows 2003

Oracle 10G R1

&nbsp;

below is Netbackup error..

06/08/2014 16:55:46 - connecting
	06/08/2014 16:55:49 - Info bpbrm (pid=13560) starting bphdb on client
	06/08/2014 16:55:49 - connected; connect time: 0:00:00
	06/08/2014 16:55:52 - Info bphdb (pid=5448) Backup started
	06/08/2014 16:55:54 - Error bpbrm (pid=13560) from client tmgsdhypprddb: ERR - Script &lt;"C:\Program Files\Veritas\NetBackup\scripts\hot_database_backup_hypp.cmd"&gt; failed with status: &lt;1&gt;
	06/08/2014 16:55:56 - Error bpbrm (pid=13560) from client tmgsdhypprddb: ERR - Script &lt;"C:\Program Files\Veritas\NetBackup\scripts\hot_database_backup_hypdb.cmd"&gt; failed with status: &lt;1&gt;
	06/08/2014 16:55:56 - Error bpbrm (pid=13560) from client tmgsdhypprddb: ERR - bphdb exit status = 6: the backup failed to back up the requested files
	06/08/2014 16:55:59 - Info bphdb (pid=5448) done. status: 6: the backup failed to back up the requested files
	06/08/2014 16:55:59 - end writing
	the backup failed to back up the requested files &nbsp;(6)

&nbsp;

marianne · Accepted Answer

RMAN-04005: error from target database:

ORA-01031: insufficient privileges

Your Oracle dba needs to address this.

As per my previous post:

Have you confirmed that NBU Client Service is started as a user with Oracle db rights as well as local Admin rights?

See this topic in NBU for Oracle Admin Guide:&nbsp;

Configuring the log on account for the NetBackup&nbsp;Client Service for NetBackup for Oracle on Windows

riaanbadenhorst · Answer

Assuming these scripts were built from the netbackup samples then theres should be output files created in C:\Program Files\Veritas\NetBackup\scripts\. One with err and one with out. Check them to see the error faced by RMAN.

hannible · Answer

Hello Riaan,

no file is Created @&nbsp;C:\Program Files\Veritas\NetBackup\scripts\.

please suggest..??

&nbsp;

riaanbadenhorst · Answer

Then you would need to look inside the script to see where the log location is. Usually its the same folder as where the script is located. Unless someone specified some other location.

&nbsp;

You can also try and run the script from CLI, see what it says.
	&nbsp;

marianne · Answer

Status 6 is a generic error saying that the rman script has failed.

The first log to check is the output file created by the rman script.

Please check the script on the client:
	"C:\Program Files\Veritas\NetBackup\scripts\hot_database_backup_hypp.cmd"
	to see where the output file is written.&nbsp;
	Based on the error(s) we see in rman output/log file, we may need NBU logs as well.
	Please confirm that all of these log folders exist on the client:
	bpcd dbclient bphdb
	&nbsp;

Have you confirmed that NBU Client Service is started as a user with Oracle db rights as well as local Admin rights?
	&nbsp;

hannible · Answer

Hello Marianne,

&nbsp;

sorry for late rply..

&nbsp;

actual error is that the Rman Backup is failing with below error..even oracle admin is not able to take Rman Backup.

&nbsp;

We are getting below error

&nbsp;

==== started on Mon 06/09/2014&nbsp; 05:10 ====

Script name: "C:\Program Files\Veritas\NetBackup\scripts\hot_database_backup_hypdb.cmd"

#&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;

&nbsp; RMAN&nbsp; :&nbsp; c:\oracle\ora92\bin\rman.exe&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;

&nbsp; NLS_LANG&nbsp; :&nbsp; american&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;

&nbsp; ORACLE_HOME&nbsp; :&nbsp; c:\oracle\ora92&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;

&nbsp; ORACLE_SID&nbsp; :&nbsp; HYPDB&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;

&nbsp; NLS_DATE_FORMAT&nbsp; :&nbsp; YYYY-MM-DD:hh24:mi:ss

&nbsp; RMAN_LOG_FILE&nbsp; :&nbsp; "C:\Program Files\Veritas\NetBackup\scripts\hot_database_backup_hypdb.out" &nbsp;&nbsp;&nbsp;&nbsp;

&nbsp; NB_ORA_SERV&nbsp; :&nbsp; wdcbkupmstr&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;

&nbsp; NB_ORA_FULL&nbsp; :&nbsp; 1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;

&nbsp; NB_ORA_INCR&nbsp; :&nbsp; 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;

&nbsp; NB_ORA_CINC&nbsp; :&nbsp; 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;

&nbsp;

Recovery Manager: Release 9.2.0.5.0 - Production

&nbsp;

RMAN-00571: ===========================================================

RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============

RMAN-00571: ===========================================================

RMAN-00554: initialization of internal recovery manager package failed

RMAN-04005: error from target database:

ORA-01031: insufficient privileges

&nbsp;

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bphdb exit status = 6: the backup failed to back up the requested files

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