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BharathAchar's avatar
BharathAchar
Level 4
4 years ago

bptm consistently fails and restore keeps running and fails finally

    4 Aug, 2020 1:10:19 PM - begin Restore 4 Aug, 2020 1:10:20 PM - Info bprd (pid=6368) Found (12194522) files in (59) images for Restore Job ID 9370081.xxx 4 Aug, 2020 1:10:22 PM - number of im...
  • BharathAchar's avatar
    BharathAchar
    4 years ago

    It appears to be bprd was hung,

    Restarted the Netbackup services on master server, didn't help.

    Rebooted the master server, did help and issue was resolved.

BharathAchar's avatar
BharathAchar
Level 4
4 years ago

bptm tail snippet from media server -

 

14:17:05.768 [12976] <2> db_end: Need to collect reply
14:17:05.774 [12976] <16> catch_signal: media manager terminated by parent process
14:17:05.774 [12976] <2> send_MDS_msg: MEDIA_DONE 0 9370164 0 6NO423 0 180
14:17:05.774 [12976] <2> packageBptmResourceDoneMsg: msg (MEDIA_DONE 0 9370164 0 6NO423 0 180 )
14:17:05.774 [12976] <2> packageBptmResourceDoneMsg: returns 7
14:17:05.774 [12976] <2> JobInst::sendIrmMsg: returning
14:17:05.774 [12976] <2> send_MDS_msg: Error from sendIrmMsg, Master abcd0300.iind.intel.com, type 11, returned error -1
14:17:05.774 [12976] <2> send_brm_msg: ERROR 82
14:17:05.774 [12976] <2> catch_signal: EXITING with status 82
14:17:05.774 [12976] <2> cleanup: removing shared memory for mpx, shmid = 177537031