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HPE OST plugin stops working after upgrading to NetBackup 8.3 using HPE StoreOnce Catalyst plugin 4.2.2.
Error Message# cat /usr/openv/hpe/ost/logs/plugin.log
2019-12-04 19:11:16.309401 (local 11:11) : ERROR : 179745_3168298880 : -1 : - : Global : stspi_init : Ln 331 : OST API version 12 NOT SUPPORTED
HPE's plug-in checks versioning and doesn't load when it encounters the v12 in NB 8.3.
SolutionVeritas Technologies LLC currently plans to address this issue by way of a patch or hotfix to the current version of the software. Please note that Veritas Technologies LLC reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests. Veritas’ plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.
- jsivrts4 years agoLevel 4
Today, by chance, while looking for a fix for ShP2019, I discovered such a fix:
NetBackup 8.3 HotFix - NetBackup 8.3 does not see the HPE StoreOnce 5100 OST Plugin (Etrack 4012682)
HotFix
Update ID: UPD384443 Version: 8.3 Platform: Cross-Platform Release date: 2021-03-23
https://www.veritas.com/content/support/en_US/downloads/update.UPD384443
- jsivrts4 years agoLevel 4
I'm sorry I don't know.
I solved it by upgrading to version 8.3.0.1, because at that time the fix did not exist.
- Krutons4 years agoModerator
I was notified today that 8.3.0.1 will be released on 9/14. Also, SORT confirms that. https://sort.veritas.com/netbackup
NetBackup
The latest GA version is 8.3.0.1 on 2020-09-14 for NetBackup Enterprise Server.
Refer to Product EOSL for more information.
- jsivrts4 years agoLevel 4
Thank you very much for your information.
I didn't get anything at all, despite the fact that I had 2x Case open for the bug and I also have the notification turned on.
- jsivrts4 years agoLevel 4Well, it looks like it works again after 46 days. I upgraded this morning as soon as possible.
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