Forum Discussion

Dsss's avatar
Dsss
Level 3
9 years ago

Cannot restore linux files error 2800

Hello,   We are having a problem with restoring files from a linux client. Currently we are running an a solaris 10 master server and two solaris 10 media servers. We can restore files fr...
7.5
Backup and Recovery
NetBackup
Solaris
  • Nicolai's avatar
    Nicolai
    9 years ago

    Create the tar directory in /usr/openv/netbackup/logs/

    Add VERBOSE = 5 to bp.conf in /usr/openv/netbackup/

    Retry the operation and upload the tar debug log to a post - do not bulk insert debug text into a post.

     

  • revarooo's avatar
    revarooo
    9 years ago

    How about:

    bpimagelist -backupid ourserver_1451797984 -L | grep "Policy Type"

     

    What is the output?

     

  • Marianne's avatar
    Marianne
    9 years ago

    I don't see any restore progress beyond the bprd process on the master.

    This where troubleshooting need to start.
    If the log folder does not exist, please create it and restart NBU on the master server.
    Once we have this log we can see if the restore gets furher than this.

    Ensure in the meantime that log folders exist on the media server : bpbrm and bptm.

    Oh! You have not told us - is NBU client installed on Linux client?
    If not, best to restore to Solaris master server (not to Windows) and then copy Linux files from there.

Marianne's avatar
Marianne
Level 6
9 years ago

I don't see any restore progress beyond the bprd process on the master.

This where troubleshooting need to start.
If the log folder does not exist, please create it and restart NBU on the master server.
Once we have this log we can see if the restore gets furher than this.

Ensure in the meantime that log folders exist on the media server : bpbrm and bptm.

Oh! You have not told us - is NBU client installed on Linux client?
If not, best to restore to Solaris master server (not to Windows) and then copy Linux files from there.