Forum Discussion

manatee's avatar
manatee
Level 6
9 years ago

can't open file: Shadow Copy Components:

i am under the impression that NBU 7.x can handle open files while doing backup but i get the below error messages:

 

 WRN - can't open file: Shadow Copy Components:\User Data\Distributed File System Replication\DfsrReplicatedFolders\G\XXX\Division\Organizational Capability Function\HR Process Improvement\HR Projects\Approval of Employment Automation\~$Approval Matrix - Approval of Employment - Automation Project.xlsx (WIN32 32: The process cannot access the file because it is being used by another process. )
10/22/2015 05:21:35 - Warning bpbrm (pid=7957) from client ruh1fs01: WRN - can't open file: Shadow Copy Components:\User Data\Distributed File System Replication\DfsrReplicatedFolders\G\SupplyChain\?????? ??????? ?????? ???????\2015\FG WH Oct. 2015\Sales\~$MTFL 1.xlsx (WIN32 32: The process cannot access the file because it is being used by another process. )
10/22/2015 05:26:53 - Warning bpbrm (pid=7957) from client ruh1fs01: WRN - can't open file: Shadow Copy Components:\User Data\Distributed File System Replication\DfsrReplicatedFolders\G\System Volume Information\26{3808876b-c176-4e48-b7ae-04046e6cc752} (WIN32 5: Access is denied. )
10/22/2015 05:26:53 - Warning bpbrm (pid=7957) from client ruh1fs01: WRN - can't open file: Shadow Copy Components:\User Data\Distributed File System Replication\DfsrReplicatedFolders\G\System Volume Information\28{3808876b-c176-4e48-b7ae-04046e6cc752} (WIN32 5: Access is denied. )

 

how to create a policy then to backup open files?

  • Open files cannot be backed up by DFSR. 

    Thus the message  (WIN32 32: The process cannot access the file because it is being used by another process. )

    This is MS limitation, not NBU.

11 Replies

  • If you bothered to read through the TN you will know: 1. If you backup SCC, it includes DFSR if active on the client. 2. If you want to backup DFSR, you need to change NBU Client Service logon to an account with access to the data. 3. If you do not want to backup DFSR, change selection from SCC to System State. About open files - NBU relies on Microsoft VSS for snapshot management. Confirm that latest VSS patches or hotfixes are installed.