Forum Discussion

Sughi's avatar
Sughi
Level 4
12 years ago

Disabling VSS for snapshot errors

Hi, I am running 7.5.0.4 NetBackup windows 2008 R2 Master. I was getting error 156 for few of my clients for which I have then set WOFB - "Disable snapshot and continue" for snapshot error contro...
7.5
Backup and Recovery
NetBackup
Tip-How to
Troubleshooting
Windows Server (2003-2008)
  • RamNagalla's avatar
    RamNagalla
    11 years ago

    for Cluster enviornment if you are seeing the failurs on inactive node, there is a fix in 7.5.0.5,

    http://www.symantec.com/business/support/index?page=content&id=TECH199089

    go ahead and upgrade your clients to 7.5.0.5

    remember.. you does not need to upgrade your master and Media server to 7.5.0.5 inoder to upgrade the client to 7.5.0.5

    you can still leave master and media server in 7..5.0.4 and upgrade client to 7.5.0.5

RamNagalla's avatar
RamNagalla
Moderator
12 years ago

as you Disable snapshot and continue, backups are compleating with status code 1 or els jobs endup with 156.

and the result is your are missing something while making the backups and can not gareenty the Full System recovery.

there are lot of things needs to consider to fix this issue..

what is the client OS version?

what is the Netbackup version in client?

does the clients are Cluster?