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brotherview's avatar
brotherview
Level 3
6 years ago

BackupExec 16 doesn't delete expired system state backup

Hi,  my BE 16 doesn't delete old system state backup sets even though it has expired and has no dependencies, full and incremental backup sets. this has occurred for about 2 months. i tried to expir...
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brotherview's avatar
brotherview
Level 3

the target is RDX (NAS),

is there another way to delete the backup sets cleanly?

DevG's avatar
DevG
Level 4
6 years ago

Hello,

Yes, to workaround this issue, run an Inventory and Catalog utility job whenever the RDX cartridge is changed or inserted. DLM then seems to groom all sets from the cartridge including system state sets. Please try this suggestion and confirm if it helps or not.

Regards,

Devang Gandhi

  • brotherview's avatar
    brotherview
    Level 3
    6 years ago

    i ran the Inventory and Catalog utility job, but DLM still doesn't delete it.

     

    FYI, the NAS storage never unplugged, and rdx cartridge never changed

    • DevG's avatar
      DevG
      Level 4
      6 years ago

      Thanks for the response and the update. My recommendation would be to upgrade to latest BE version (BE 20.x) since most of DLM related issues with previous BE versions are fixed in latest BE release(s). Should this issue still remain even after upgrade, please open a support case for a detailed investigation.

      Kindly refer the Hardware and Software Compatibility List for BE 20.x before upgrading to ensure the applications and product platform you are currently using is compatible.

      Regards,

      Devang Gandhi

      • brotherview's avatar
        brotherview
        Level 3
        6 years ago

        Hi DevG,

         

        FYI,

        This problem solved by itself, i don't know what happen.