drive is going down on mounting tape
whenever we attempt a backup , drive goes down during mounting of tape.. we tried many tapes.
Below are the logs in message file :-->
Jan 18 13:34:28 ombs bpjava-msvc[28024]: [ID 427199 user.error] pam_dial_auth: terminal-device not specifiedby login, returning Error in underlying service module.
Jan 18 13:35:12 ombs ltid[11955]: [ID 274169 daemon.notice] Operator/EMM server has UP'ed drive HP.ULTRIUM4-SCSI.000 (device 0)
Jan 18 13:36:14 ombs tldcd[12071]: [ID 318210 daemon.notice] inquiry() function processing library HP MSL G3 Series C.30:
Jan 18 13:36:14 ombs tldcd[28632]: [ID 925075 daemon.notice] TLD(0) opening robotic path /dev/sg/c0t4l1
Jan 18 13:36:14 ombs tldcd[28632]: [ID 318210 daemon.notice] inquiry() function processing library HP MSL G3 Series C.30:
Jan 18 13:36:14 ombs tldcd[28632]: [ID 559680 daemon.notice] TLD(0) closing/unlocking robotic path
Jan 18 13:36:14 ombs tldcd[12071]: [ID 318210 daemon.notice] inquiry() function processing library HP MSL G3 Series C.30:
Jan 18 13:36:53 ombs ltid[11955]: [ID 527589 daemon.notice] LTID - Sent ROBOTIC request, Type=1, Param2=0
Jan 18 13:36:53 ombs tldd[12021]: [ID 145055 daemon.notice] TLD(0) MountTape T106L3 on drive 1, from slot 7
Jan 18 13:36:53 ombs tldcd[12071]: [ID 318210 daemon.notice] inquiry() function processing library HP MSL G3 Series C.30:
Jan 18 13:36:53 ombs tldcd[12071]: [ID 817356 daemon.notice] Processing MOUNT, TLD(0) drive 1, slot 7, barcode BHT106L3 , vsn T106L3
Jan 18 13:36:53 ombs tldcd[28795]: [ID 925075 daemon.notice] TLD(0) opening robotic path /dev/sg/c0t4l1
Jan 18 13:36:53 ombs tldcd[28795]: [ID 318210 daemon.notice] inquiry() function processing library HP MSL G3 Series C.30:
Jan 18 13:36:53 ombs tldcd[28795]: [ID 559376 daemon.notice] TLD(0) initiating MOVE_MEDIUM from addr 1007 to addr 1
Jan 18 13:42:43 ombs tldcd[28795]: [ID 131361 daemon.error] TLD(0) key = 0x3, asc = 0x30, ascq = 0x0, INCOMPATIBLE MEDIUM INSTALLED
Jan 18 13:42:43 ombs tldcd[28795]: [ID 719803 daemon.error] TLD(0) Move_medium error
Jan 18 13:42:43 ombs tldcd[28795]: [ID 559680 daemon.notice] TLD(0) closing/unlocking robotic path
Jan 18 13:42:43 ombs tldcd[12071]: [ID 318210 daemon.notice] inquiry() function processing library HP MSL G3 Series C.30:
Jan 18 13:42:43 ombs tldd[12021]: [ID 400727 daemon.notice] DecodeMount: TLD(0) drive 1, Actual status: Robotic mount failure
Jan 18 13:42:44 ombs ltid[11955]: [ID 412853 daemon.notice] LTID - received ROBOT MESSAGE, Type=54, LongParam=0, Param1=0, Param2=0
Jan 18 13:42:45 ombs ltid[11955]: [ID 560357 daemon.notice] LTID - Sent ROBOTIC request, Type=3, Param2=0
Jan 18 13:42:45 ombs tldd[12021]: [ID 404684 daemon.notice] TLD(0) DismountTape ****** from drive 1
Jan 18 13:43:00 ombs tldcd[12071]: [ID 318210 daemon.notice] inquiry() function processing library HP MSL G3 Series C.30:
Jan 18 13:43:00 ombs tldcd[12071]: [ID 169665 daemon.notice] Processing UNMOUNT, TLD(0) drive 1, slot -1, barcode <NONE> , vsn ******
Jan 18 13:43:00 ombs tldcd[29431]: [ID 925075 daemon.notice] TLD(0) opening robotic path /dev/sg/c0t4l1
Jan 18 13:43:00 ombs tldcd[29431]: [ID 318210 daemon.notice] inquiry() function processing library HP MSL G3 Series C.30:
Jan 18 13:43:00 ombs tldcd[29431]: [ID 559680 daemon.notice] TLD(0) closing/unlocking robotic path
Jan 18 13:43:00 ombs tldcd[12071]: [ID 318210 daemon.notice] inquiry() function processing library HP MSL G3 Series C.30:
Jan 18 13:43:00 ombs tldd[12021]: [ID 858878 daemon.notice] DecodeDismount: TLD(0) drive 1, Actual status: STATUS_SUCCESS
Jan 18 13:43:03 ombs ltid[11955]: [ID 434987 daemon.error] Operator/EMM server has DOWN'ed drive HP.ULTRIUM4-SCSI.000 (device 0)
After making drive up , I ran robtest as below
# robtest
Configured robots with local control supporting test utilities:
TLD(0) robotic path = /dev/sg/c0t4l1
Robot Selection
---------------
1) TLD 0
2) none/quit
Enter choice: 1
Robot selected: TLD(0) robotic path = /dev/sg/c0t4l1
Invoking robotic test utility:
/usr/openv/volmgr/bin/tldtest -rn 0 -r /dev/sg/c0t4l1
Opening /dev/sg/c0t4l1
MODE_SENSE complete
Enter tld commands (? returns help information)
s d
drive 1 (addr 1) access = 1 Contains Cartridge = no
SCSI ID from drive 1 is 4
READ_ELEMENT_STATUS complete
s s
slot 1 (addr 1001) contains Cartridge = no
slot 2 (addr 1002) contains Cartridge = yes
Source address = 1002
Barcode = BHT101L3
slot 3 (addr 1003) contains Cartridge = yes
Source address = 1003
Barcode = BHT102L3
slot 4 (addr 1004) contains Cartridge = yes
Source address = 1004
Barcode = BHT103L3
slot 5 (addr 1005) contains Cartridge = yes
Source address = 1005
Barcode = BHT104L3
slot 6 (addr 1006) contains Cartridge = yes
Source address = 1006
Barcode = BHT105L3
slot 7 (addr 1007) contains Cartridge = yes
Source address = 1007
Barcode = BHT106L3
slot 8 (addr 1008) contains Cartridge = yes
Source address = 1008
Barcode = BHT107L3
<< Press return to continue, or q and return to stop >>
slot 9 (addr 1009) contains Cartridge = yes
Source address = 1009
Barcode = BHT108L3
slot 10 (addr 1010) contains Cartridge = yes
Source address = 1010
Barcode = BHT109L3
slot 11 (addr 1011) contains Cartridge = yes
Source address = 1011
Barcode = BHT110L3
slot 12 (addr 1012) contains Cartridge = yes
Source address = 1012
Barcode = BHT111L3
slot 13 (addr 1013) contains Cartridge = yes
Source address = 1013
Barcode = BHT112L3
slot 14 (addr 1014) contains Cartridge = yes
Source address = 1014
Barcode = BHT113L3
slot 15 (addr 1015) contains Cartridge = yes
Source address = 1015
Barcode = BHT114L3
<< Press return to continue, or q and return to stop >>
slot 16 (addr 1016) contains Cartridge = yes
Source address = 1016
Barcode = BHT115L3
slot 17 (addr 1017) contains Cartridge = yes
Source address = 1017
Barcode = BHT116L3
slot 18 (addr 1018) contains Cartridge = yes
Source address = 1018
Barcode = BHT117L3
slot 19 (addr 1019) contains Cartridge = yes
Source address = 1019
Barcode = BHT118L3
slot 20 (addr 1020) contains Cartridge = yes
Source address = 1020
Barcode = BHT119L3
slot 21 (addr 1021) contains Cartridge = yes
Source address = 1021
Barcode = BHT120L3
slot 22 (addr 1022) contains Cartridge = no
slot 23 (addr 1023) contains Cartridge = no
slot 24 (addr 1024) contains Cartridge = no
READ_ELEMENT_STATUS complete
m s21 d
Initiating MOVE_MEDIUM from address 1021 to 1
move_medium failed
sense key = 0x3, asc = 0x30, ascq = 0x0, INCOMPATIBLE MEDIUM INSTALLED
Invalid command
# tpconfig -l
Device Robot Drive Robot Drive Device Second
Type Num Index Type DrNum Status Comment Name Path Device Path
robot 0 - TLD - - - - /dev/sg/c0t4l1
drive - 0 hcart 1 UP - HP.ULTRIUM4-SCSI.000 /dev/rmt/0cbn
#
Please suggest what could be the mismatch , i donot have h/w support for TL
Regards
S.
Have a look at Nicolai's post over here in reply to similar issue: https://www.veritas.com/community/forums/storagetek-sl500#comment-10821971
The issue in the end was caused by 'home made' labels.