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HCVN_u's avatar
HCVN_u
Level 3
4 years ago

Error nbjm (pid=9600) NBU status: 2107, EMM status: Requested media server does not have credentials

Mar 4, 2021 12:20:43 PM - begin Duplicate
Mar 4, 2021 12:20:43 PM - requesting resource  LCM_Silver.BoDataNBU-stu
Mar 4, 2021 12:20:43 PM - granted resource  LCM_Silver.BoDataNBU-stu
Mar 4, 2021 12:20:43 PM - started process RUNCMD (pid=3564)
Mar 4, 2021 12:20:43 PM - ended process 0 (pid=3564)
Mar 4, 2021 12:20:43 PM - requesting resource  Silver.BoDataNBU-stu
Mar 4, 2021 12:20:43 PM - requesting resource  @aaabf
Mar 4, 2021 12:20:43 PM - reserving resource @aaabf
Mar 4, 2021 12:20:43 PM - Error nbjm (pid=9600) NBU status: 2107, EMM status: Requested media server does not have credentials or is not configured for the storage server
Mar 4, 2021 12:20:43 PM - Error nbjm (pid=9600) NBU status: 2107, EMM status: Requested media server does not have credentials or is not configured for the storage server
Mar 4, 2021 12:20:43 PM - Error nbjm (pid=9600) NBU status: 2107, EMM status: Requested media server does not have credentials or is not configured for the storage server
Mar 4, 2021 12:20:44 PM - end Duplicate; elapsed time 0:00:01
Requested media server does not have credentials or is not configured for the storage server  (2107)

 

I checked the credentials that it was added on two servers (master + media server) as image

The storage servers has been configured as image.

How to solve this problem?

8.2
NBU_Error_2107
Windows Server 2016
  • davidmoline's avatar
    davidmoline
    Level 6
    4 years ago

    Hi HCVN_u 

    The problem is that the media server being used for the duplication operation  does not have access to the storage server associated with the operation (@aaabf). 

    To confirm, find the storage server list in the NetBackup GUI (under Media and Device Management -> Credentials -> Storage Servers). Right click on the storage server and select "Change..." and verify that the media server yiou are using is allowed access. 

    If you think the media server does have access, then provide more details on the duplciation operation including the media server details and the source and destination STUs.

    David

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