Error opening the snapshot disks using given transport mode: Status 23
I have added a new "Virtual machine server" to my backup, I have chosen the clients, but when I run backup on them all of them is giving me this errors, I did put them also in the host file of my master server.
03/16/2016 15:05:39 - Info nbjm (pid=8428) starting backup job (jobid=340710) for client PRASAGPPPIS01, policy PRASA_VMWARE_VBlock_01, schedule MONTHLY
03/16/2016 15:05:39 - estimated 0 kbytes needed
03/16/2016 15:05:39 - Info nbjm (pid=8428) started backup (backupid=PRASAGPPPIS01_1458133539) job for client PRASAGPPPIS01, policy PRASA_VMWARE_VBlock_01, schedule MONTHLY on storage unit prasagppbck06_disk_stu
03/16/2016 15:05:40 - started process bpbrm (pid=10132)
03/16/2016 15:05:42 - Info bpbrm (pid=10132) PRASAGPPPIS01 is the host to backup data from
03/16/2016 15:05:42 - Info bpbrm (pid=10132) reading file list for client
03/16/2016 15:05:42 - Info bpbrm (pid=10132) starting bpbkar32 on client
03/16/2016 15:05:42 - connecting
03/16/2016 15:05:42 - connected; connect time: 0:00:00
03/16/2016 15:05:43 - Info bpbkar32 (pid=12280) Backup started
03/16/2016 15:05:43 - Info bpbkar32 (pid=12280) archive bit processing:<enabled>
03/16/2016 15:05:43 - Info bptm (pid=9972) start
03/16/2016 15:05:43 - Info bptm (pid=9972) using 1048576 data buffer size
03/16/2016 15:05:43 - Info bptm (pid=9972) setting receive network buffer to 4195328 bytes
03/16/2016 15:05:43 - Info bptm (pid=9972) using 512 data buffers
03/16/2016 15:05:43 - Info bptm (pid=9972) start backup
03/16/2016 15:05:50 - begin writing
03/16/2016 15:06:01 - Error bpbrm (pid=10132) from client PRASAGPPPIS01: ERR - Error opening the snapshot disks using given transport mode: Status 23
03/16/2016 15:06:02 - Info bptm (pid=9972) waited for full buffer 1 times, delayed 748 times
03/16/2016 15:06:02 - Info bpbkar32 (pid=12280) bpbkar waited 0 times for empty buffer, delayed 0 times.
03/16/2016 15:06:02 - Info bptm (pid=9972) EXITING with status 90 <----------
03/16/2016 15:06:06 - Info prasagppbck06.prasa.com (pid=9972) StorageServer=hp-StoreOnceCatalyst:prasagppd2d01.prasa.com; Report=scanned: 1024 KB, CR sent: 1024 KB, dedup: 15.92%
03/16/2016 15:06:06 - Error bpbrm (pid=10132) could not send server status message
03/16/2016 15:06:06 - Critical bpbrm (pid=10132) unexpected termination of client PRASAGPPPIS01
03/16/2016 15:06:06 - Error bpbrm (pid=10132) cannot send mail to hendrik@apx.co.za
03/16/2016 15:06:06 - end writing; write time: 0:00:16
03/16/2016 15:06:07 - Info bpbkar32 (pid=0) done. status: 6: the backup failed to back up the requested files
the backup failed to back up the requested files (6)
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------
03/16/2016 15:05:25 - Info nbjm (pid=8428) starting backup job (jobid=340709) for client PRASAGPPPIS01, policy PRASA_VMWARE_VBlock_01, schedule MONTHLY
03/16/2016 15:05:25 - Info nbjm (pid=8428) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=340709, request id:{AB6F2FC1-5AC8-4800-A332-9CD83A2E0242})
03/16/2016 15:05:25 - requesting resource prasagppbck06_disk_stu
03/16/2016 15:05:25 - requesting resource prasagppbck01.prasa.com.NBU_CLIENT.MAXJOBS.PRASAGPPPIS01
03/16/2016 15:05:25 - requesting resource prasagppbck01.prasa.com.NBU_POLICY.MAXJOBS.PRASA_VMWARE_VBlock_01
03/16/2016 15:05:25 - granted resource prasagppbck01.prasa.com.NBU_CLIENT.MAXJOBS.PRASAGPPPIS01
03/16/2016 15:05:25 - granted resource prasagppbck01.prasa.com.NBU_POLICY.MAXJOBS.PRASA_VMWARE_VBlock_01
03/16/2016 15:05:25 - granted resource MediaID=@aaaa9;DiskVolume=NBU_Store;DiskPool=prasagppbck06_hp_disk_pool;Path=NBU_Store;StorageServer=prasagppd2d01.prasa.com;MediaServer=prasagppbck06.prasa.com
03/16/2016 15:05:25 - granted resource prasagppbck06_disk_stu
03/16/2016 15:05:25 - estimated 0 kbytes needed
03/16/2016 15:05:25 - begin Parent Job
03/16/2016 15:05:25 - begin VMware: Start Notify Script
03/16/2016 15:05:25 - Info RUNCMD (pid=7184) started
03/16/2016 15:05:25 - Info RUNCMD (pid=7184) exiting with status: 0
Operation Status: 0
03/16/2016 15:05:25 - end VMware: Start Notify Script; elapsed time 0:00:00
03/16/2016 15:05:25 - begin VMware: Step By Condition
Operation Status: 0
03/16/2016 15:05:25 - end VMware: Step By Condition; elapsed time 0:00:00
03/16/2016 15:05:25 - begin VMware: Read File List
Operation Status: 0
03/16/2016 15:05:25 - end VMware: Read File List; elapsed time 0:00:00
03/16/2016 15:05:25 - begin VMware: Create Snapshot
03/16/2016 15:05:27 - started process bpbrm (pid=10096)
03/16/2016 15:05:29 - Info bpbrm (pid=10096) PRASAGPPPIS01 is the host to backup data from
03/16/2016 15:05:29 - Info bpbrm (pid=10096) reading file list for client
03/16/2016 15:05:29 - Info bpbrm (pid=10096) start bpfis on client
03/16/2016 15:05:29 - Info bpbrm (pid=10096) Starting create snapshot processing
03/16/2016 15:05:30 - Info bpfis (pid=11812) Backup started
03/16/2016 15:05:30 - snapshot backup of client PRASAGPPPIS01 using method VMware_v2
03/16/2016 15:05:39 - end VMware: Create Snapshot; elapsed time 0:00:14
03/16/2016 15:05:39 - Info bpfis (pid=11812) done. status: 0
03/16/2016 15:05:39 - Info bpfis (pid=11812) done. status: 0: the requested operation was successfully completed
03/16/2016 15:05:39 - end writing
Operation Status: 0
03/16/2016 15:05:39 - end Parent Job; elapsed time 0:00:14
03/16/2016 15:05:39 - Info nbjm (pid=8428) snapshotid=PRASAGPPPIS01_1458133525
03/16/2016 15:05:39 - begin VMware: Policy Execution Manager Preprocessed
Operation Status: 6
03/16/2016 15:06:06 - end VMware: Policy Execution Manager Preprocessed; elapsed time 0:00:27
03/16/2016 15:06:06 - begin VMware: Stop On Error
Operation Status: 0
03/16/2016 15:06:06 - end VMware: Stop On Error; elapsed time 0:00:00
03/16/2016 15:06:06 - begin VMware: Delete Snapshot
03/16/2016 15:06:08 - started process bpbrm (pid=5988)
03/16/2016 15:06:09 - Info bpbrm (pid=5988) Starting delete snapshot processing
03/16/2016 15:06:12 - Info bpfis (pid=6444) Backup started
03/16/2016 15:06:20 - end writing
Operation Status: 0
Operation Status: 6
03/16/2016 15:06:21 - Info bpfis (pid=6444) done. status: 0
03/16/2016 15:06:21 - end VMware: Delete Snapshot; elapsed time 0:00:15
03/16/2016 15:06:21 - Info bpfis (pid=6444) done. status: 0: the requested operation was successfully completed
the backup failed to back up the requested files (6)
This may well be a permissions issue ... make sure the account you are using has full rights as required for VMware backups: http://www.veritas.com/docs/000007351
It could also be a connection issue .. usually port 443 to the vcenter server (if that is what you added)