Forum Discussion

pkvyas1983's avatar
pkvyas1983
Level 4
13 years ago

error requesting media (tpreq)(98)

Hi All, I am getting the error 98 while cleaning the tape drive. Please check the below logs & provide the solution . Job Logs:- 7/17/2012 8:21:54 PM - granted resource CLNU01 7/17/2012 8:21...
7.1.x and Earlier
Backing Up
Backup and Recovery
NetBackup
  • mph999's avatar
    mph999
    12 years ago

    Barcode looks good - looks like standard clening tape barcode.

    This is the same as putting the tape in the drive by hand

    m s28 d2

    Initiating MOVE_MEDIUM from address 1027 to 501
    move_medium failed
    sense key = 0x5, asc = 0x30, ascq = 0x0, INCOMPATIBLE MEDIUM INSTALLED

    This is hardware error

    TLD(0) key = 0x5, asc = 0x30, ascq = 0x0, INCOMPATIBLE MEDIUM INSTALLED

    For some reason, the drive does not like the tape.

    Could be a firmware issue, or drive issue, or tape issue.

    It was working before you say, so very odd, but it is not working now, and that error cannot be caused by netbackup.

    I recommend you speak with the hardware vendor for advice.

    Martin

pkvyas1983's avatar
pkvyas1983
Level 4
13 years ago

Hi Andy, Thanks for reply. Actually we are sitting on remote location & dont able to view the actual cleaning tape. As per site support its a cleaning tape HP Ultrium universal cleaning media. And we performed last cleaning before 6 month ago. Dont why this time we are getting this error. We are going to connect with site tech & ask him to send a snap of cleaning media & let you update.

Thanks u all for your suggesion & help.