Dear All, product: Net backup 7.0.1 backup :exchange server 2010 (Not DAG ) Although Exchange database backuped succssfully,report in exchange server displays that no backup taken . how to make sure that backup was taken or not ? Best Regards,

HI Mahmoud Do you see events logged right after backups were completed. (It might take time to show up in event viewer on exchange node which owns DB copy. There should be ample info on backup timestamps event being logged. This happed with me in past with same scenario NBU 701 with ex2010 dag Backups were successful however Exchange admin confirms with earlier timestamp of successful backups.

Does the backups are successfull with status code 0? are you taking the backup from passive node? i have seen this issue previoiusly , its more likely exchange side issues.. usually resolves in next backups or restart of replication between the passive and active nodes or with exchage server reboot. <<EDIT>>, i misread it as DAG, please disagree my commnet above...

So, this is Standalone Exch 2010? Please show us the Exchange policy config on the master: bppllist <policy-name> -U as well as all text in Job Details of successful job.

Does the backups are successfull with status code 0? do you see any errors in event log at the time of backup?

Are you sure the Exchange database isn't on the exclude list. Please verify !! http://www.symantec.com/docs/HOWTO85811

No it is not standalone it was (DAG) 2 servers cas & 2 hup one of them Virtual and the othe Physical but exchange admin has aproblems in Virtual servers so he request to backup database is Physical server only , we edit the policy (clint) we deleted DAG and add the Physical server.and run the backup text in Job Details of successful job. 4/28/2015 7:55:39 AM - estimated 81742249 Kbytes needed 4/28/2015 7:55:40 AM - started process bpbrm (4064) 4/28/2015 7:55:47 AM - connecting 4/28/2015 7:55:51 AM - connected; connect time: 00:00:04 4/28/2015 7:56:01 AM - begin writing 4/28/2015 8:29:27 AM - Info bpbrm(pid=4064) from client ucmx02b108: TRV - Exchange granular database changes were backed up successfully. 4/28/2015 8:29:47 AM - end writing; write time: 00:33:46 the requested operation was successfully completed(0)

Exchange backup

22 Replies

RamNagalla
Moderator
10 years ago
Does the backups are successfull with status code 0?

are you taking the backup from passive node?

i have seen this issue previoiusly , its more likely exchange side issues.. usually resolves in next backups or restart of replication between the passive and active nodes or with exchage server reboot.

<<EDIT>>, i misread it as DAG, please disagree my commnet above...
Marianne
Level 6
10 years ago
So, this is Standalone Exch 2010?

Please show us the Exchange policy config on the master:
bppllist <policy-name> -U

as well as all text in Job Details of successful job.
RamNagalla
Moderator
10 years ago
Does the backups are successfull with status code 0?

do you see any errors in event log at the time of backup?
Nicolai
Moderator
10 years ago
Are you sure the Exchange database isn't on the exclude list. Please verify !!

http://www.symantec.com/docs/HOWTO85811
Mahmoud_Gabr
Level 3
10 years ago
No it is not standalone it was (DAG) 2 servers cas & 2 hup one of them Virtual and the othe Physical but

exchange admin has aproblems in Virtual servers so he request to backup database is Physical server only ,

we edit the policy (clint) we deleted DAG and add the Physical server.and run the backup

text in Job Details of successful job.

4/28/2015 7:55:39 AM - estimated 81742249 Kbytes needed
4/28/2015 7:55:40 AM - started process bpbrm (4064)
4/28/2015 7:55:47 AM - connecting
4/28/2015 7:55:51 AM - connected; connect time: 00:00:04
4/28/2015 7:56:01 AM - begin writing
4/28/2015 8:29:27 AM - Info bpbrm(pid=4064) from client ucmx02b108: TRV - Exchange granular database changes were backed up successfully.
4/28/2015 8:29:47 AM - end writing; write time: 00:33:46
the requested operation was successfully completed(0)
Mahmoud_Gabr
Level 3
10 years ago
Does the backups are successfull with status code 0?

yes.

do you see any errors in event log at the time of backup?

no.
Marianne
Level 6
10 years ago
Screenshot of Attributes tab only does not help.

Please show output of bppllist command from cmd on the master server (see my previous post).

The job above seems to be for an Incremental backup:

Exchange granular database changes were backed up successfully.

Please show us job details for a Full backup?

Ensure all of these log folders exist on Exch client for further troubleshooting:
bpresolver
bpfis
bpbkar
Mahmoud_Gabr
Level 3
10 years ago
Exchange database isn't on the exclude list.
Nicolai
Moderator
10 years ago
Agree with Marianne

Please attach the debug log as text files to a post - DO NOT bluk past into a post.
Mahmoud_Gabr
Level 3
10 years ago
i run the command but how i can save it in txt file?