Forum Discussion

Mahmoud_Gabr's avatar
Mahmoud_Gabr
Level 3
10 years ago

Exchange backup

Dear All,

product: Net backup 7.0.1

backup :exchange server 2010 (Not DAG )

Although Exchange database backuped succssfully,report in exchange server displays that no backup taken .

how to make sure that backup was taken or not ?

Best Regards,

 

     

7.1.x and Earlier
Backing Up
Backup and Recovery
NetBackup
Windows Server (2003-2008)
  • V4's avatar
    V4
    10 years ago

    HI Mahmoud

     

    Do you see events logged right after backups were completed. (It might take time to show up in event viewer on exchange node which owns DB copy.

    There should be ample info on backup timestamps event being logged.

    This happed with me in past with same scenario NBU 701 with ex2010 dag  Backups were successful however Exchange admin confirms with earlier timestamp of successful backups.

     

  • RamNagalla's avatar
    RamNagalla
    Moderator
    10 years ago

    Does the backups are successfull with status code 0?

    are you taking the backup from passive node?

    i have seen this issue previoiusly , its more likely exchange side issues.. usually resolves in next backups or restart of replication between the passive and active nodes or with exchage server reboot.

     

    <<EDIT>>, i misread it as DAG, please disagree my commnet above...

     

     

  • Marianne's avatar
    Marianne
    Level 6
    10 years ago

    So, this is Standalone Exch 2010?

    Please show us the Exchange policy config on the master:
    bppllist <policy-name> -U

    as well as all text in Job Details of successful job.

  • RamNagalla's avatar
    RamNagalla
    Moderator
    10 years ago

    Does the backups are successfull with status code 0?

    do you see any errors in event log at the time of backup?

     

  • Nicolai's avatar
    Nicolai
    Moderator
    10 years ago

    Are you sure the Exchange database isn't on the exclude list. Please verify !!

    http://www.symantec.com/docs/HOWTO85811

  • Mahmoud_Gabr's avatar
    Mahmoud_Gabr
    Level 3
    10 years ago

    No it is not standalone it was (DAG)  2 servers cas & 2 hup  one of them Virtual and the othe Physical but

    exchange admin has aproblems in Virtual servers so he request to backup database is Physical server only ,

    we edit the policy  (clint) we deleted DAG and add the Physical server.and run the backup

    policy 1.png

    text in Job Details of successful job.

    4/28/2015 7:55:39 AM - estimated 81742249 Kbytes needed
    4/28/2015 7:55:40 AM - started process bpbrm (4064)
    4/28/2015 7:55:47 AM - connecting
    4/28/2015 7:55:51 AM - connected; connect time: 00:00:04
    4/28/2015 7:56:01 AM - begin writing
    4/28/2015 8:29:27 AM - Info bpbrm(pid=4064) from client ucmx02b108: TRV - Exchange granular database changes were backed up successfully.
    4/28/2015 8:29:47 AM - end writing; write time: 00:33:46
    the requested operation was successfully completed(0)

  • Mahmoud_Gabr's avatar
    Mahmoud_Gabr
    Level 3
    10 years ago

    Does the backups are successfull with status code 0?

    yes.

    do you see any errors in event log at the time of backup?

    no.

     

  • Marianne's avatar
    Marianne
    Level 6
    10 years ago

    Screenshot of Attributes tab only does not help. 

    Please show output of bppllist command from cmd on the master server (see my previous post).

    The job above seems to be for an Incremental backup: 

    Exchange granular database changes were backed up successfully.

    Please show us job details for a Full backup?

    Ensure all of these log folders exist on Exch client for further troubleshooting:
    bpresolver
    bpfis
    bpbkar

  • Nicolai's avatar
    Nicolai
    Moderator
    10 years ago

    Agree with Marianne 

    Please attach the debug log as text files to a post - DO NOT bluk past into a post.