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spitman's avatar
spitman
Level 5
7 years ago

Help with nbu 8 client install - solaris

I have a client I'm trying to update the software on... SunOS thishostname 5.10 Generic_147148-26 i86pc i386 i86pc I'm on the NBU 8 master server, and I've tried the solaris10 and solaris10x86 ssh_...
  • Marianne's avatar
    Marianne
    7 years ago

    Okay, so we know that solaris10 is the wrong one since this is for SPARC.
    Solaris10x86 is correct for x86.

    What does /etc/release show on the client?
    And /usr/openv/netbackup/bin/version?

    If you have confirmed compatibility, then maybe a good idea to investigate the 'Cannot access /etc/pdregistry.cfg' error.

    There is a fairly old TN on how to check for corrupt /etc/pdregistry.cfg. https://www.veritas.com/support/en_US/article.000020909 
    There is still reference in this TN to 'Symantec/PureDisk', so, no idea if this TN can be followed to the letter. 

    Best to compare contents with other 

Marianne's avatar
Marianne
Level 6
7 years ago

Okay, so we know that solaris10 is the wrong one since this is for SPARC.
Solaris10x86 is correct for x86.

What does /etc/release show on the client?
And /usr/openv/netbackup/bin/version?

If you have confirmed compatibility, then maybe a good idea to investigate the 'Cannot access /etc/pdregistry.cfg' error.

There is a fairly old TN on how to check for corrupt /etc/pdregistry.cfg. https://www.veritas.com/support/en_US/article.000020909 
There is still reference in this TN to 'Symantec/PureDisk', so, no idea if this TN can be followed to the letter. 

Best to compare contents with other 

  • spitman's avatar
    spitman
    Level 5
    7 years ago
    # cat /etc/release
                    Oracle Solaris 10 1/13 s10x_u11wos_24a X86
  Copyright (c) 1983, 2013, Oracle and/or its affiliates. All rights reserved.
                            Assembled 17 January 2013
# cat /usr/openv/netbackup/bin/version
cat: cannot open /usr/openv/netbackup/bin/version
# uname -a
SunOS thishostname 5.10 Generic_147148-26 i86pc i386 i86pc
#

    (the version file isn't there, because I've attempted multiple installs and it's apparently wiped it out.)

    I'll check out that link you posted and report back, thanks Marianne--

    And if it turns out I just can't upgrade the client, I'm fine to go back to the previous one it had (7.7.3) to get backups. This is just an unstructured data backup.

    • spitman's avatar
      spitman
      Level 5
      7 years ago

      So at some point the pdregistry.cfg had been "moved aside" (i.e. renamed) during an install and sat there. So I just put a copy of it back into place.

      THEN I found out that /tmp was almost out of room. Did I mention this is a pretty old host? :( So we added some swap (/tmp) to it, and reran the install...

      Voila!

      Thanks to all.