Forum Discussion

gokul07's avatar
gokul07
Level 3
27 days ago

how to check the MTDA is installed properly or not

Hi,

The NetBackup Deduplication Multi-Threaded Agent service won't start. we need to resolve it as soon

But no idea how to proceed with the how to check about the MTDA

Could any one help me with it.

Thanks,

Gokul

2 Replies

  • hi,

    the steps are:

    1. Create a pdde directory in INSTALL_PATH/netbackup/logs/(LINUX) or INSTALL_PATH\veritas\NetBackup\logs\(WINDOWS)

    2. restart NetBackup Deduplication Multi-Threaded Agent service

    3. check pdde logs

    OR

    share pdde logs and mtstrm.conf file that located in INSTALL_PATH\VERITAS\NetBackup\bin\ost-plugins or INSTALL_PATH/netbackup/bin/ost-plugins

  • Had you uninstall and reinstall netbackup client?
    I suggest you to open a case to veritas support.