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scerreti's avatar
scerreti
Level 4
14 years ago

Image cleanup error

My image cleanup have this error:

19-ago-2010 17.12.11 - Info nbdelete (pid=13563) deleting expired images. Media Server: media01.mycompany.com Media: @aaaab
19-ago-2010 17.12.13 - Error nbdelete (pid=13563) Cannot obtain resources for this job : error [800]
19-ago-2010 17.12.11 - requesting resource @aaaab
19-ago-2010 17.12.11 - Error nbjm (pid=183) NBU status: 800, EMM status: Disk volume is down
19-ago-2010 17.12.11 - Error nbjm (pid=183) NBU status: 800, EMM status: Disk volume is down

with the command

bpimmedia -mediaid @aaaab

the result is

no entity was found
how can i get the info about @aaaab?

thank
Netbackup 7.0 on SUNOS 5.10

7.1.x and Earlier
Backup and Recovery
NetBackup
  • Andy_Welburn's avatar
    Andy_Welburn
    14 years ago
    is no longer available?

    You could try the solution/workaround in the following T/N to see if it resolves your issue: http://seer.entsupport.symantec.com/docs/316803.htm

    However, having had a further trawl through the T/N's do you use optimised duplications?

    The following T/N mentions @aaaab & inabillity to 'clean-up':

    A critical issue has been discovered in NetBackup Enterprise Server 6.5GA and higher when performing optimized duplications. Duplications may report as successful, but a buffer overrun can cause an image copy to be created that cannot be restored without a special procedure.

    http://seer.entsupport.symantec.com/docs/347220.htm

    If this relates, you'll probably have to log a call per the workaround in this document "If a restore or expiration cannot be performed due to this issue, please contact Technical Support, referencing this document ID and Etrack 1977037 "

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  • Andy_Welburn's avatar
    Andy_Welburn
    Level 6
    14 years ago
    is no longer available?

    You could try the solution/workaround in the following T/N to see if it resolves your issue: http://seer.entsupport.symantec.com/docs/316803.htm

    However, having had a further trawl through the T/N's do you use optimised duplications?

    The following T/N mentions @aaaab & inabillity to 'clean-up':

    A critical issue has been discovered in NetBackup Enterprise Server 6.5GA and higher when performing optimized duplications. Duplications may report as successful, but a buffer overrun can cause an image copy to be created that cannot be restored without a special procedure.

    http://seer.entsupport.symantec.com/docs/347220.htm

    If this relates, you'll probably have to log a call per the workaround in this document "If a restore or expiration cannot be performed due to this issue, please contact Technical Support, referencing this document ID and Etrack 1977037 "
  • scerreti's avatar
    scerreti
    Level 4
    14 years ago
    I have used this command

    nbdelete -allvolumes -force


    and now the cleaning is ok.

    The error is being generated by an old test i made...