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Gonad's avatar
Gonad
Level 4
6 months ago

VSR 23 Error Code E7D1000E During Restore

I'm using the latest version of VSR (VSR 23.0.2.63015) with Windows 11 Pro and have discovered a problem during a file restore using the Recovery Point Browser. I was trying to restore an unencrypte...
akihiro1's avatar
akihiro1
Moderator

When directly recovering files from Recovery Point Browser, there are some limitations.
I was not aware of %20 restore issue but I knew that Office file restore issue.

When the restore fails from Recovery Point Browser, please mount the recovery point file to File Explorer.
In the Recovery Point Browser, right-click the recovery point file, and select "Mount Recovery Point".
After that, copy the file including %20 from the mounted drive in File Explorer.
It will work fine.
 

Gonad's avatar
Gonad
Level 4
6 months ago

Thanks for the reply. I'm aware that files can be recovered by mounting a recovery point as a drive.

I just wanted to make sure that you were aware of %20 problem so that it can be corrected in a future update.

Alan

 

  • akihiro1's avatar
    akihiro1
    Moderator
    6 months ago

    I will ask Engineering to fix this issue in the future release.

    Thanks,