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printf7's avatar
printf7
Level 2
7 years ago

Issue with Netbackup and Windows server 2000 VM

Hello, I'm an engineer about VMware. I am wondering about Netbackup.   One of my clients use Netbackup and VMware system. 1 weeks ago, One of VMs (especially windows svr 2000) had an issue. Whe...
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  • Marianne's avatar
    Marianne
    7 years ago

    By the sounds of if, it seems that that agent-based backup is used.

    W2K has not been supported by Symantec/Veritas for many years. 

    Extract from  : Statement of Support for NetBackup 7.x and 8.x in a Virtual Environment:     
    Supported guest operating systems for VMware
    NetBackup for VMware supports virtual machine backup and recovery on all guest
    operating systems supported by VMware. To check VMware support for a particular
    operating system, consult the VMware Compatibility Guide.

    The only backup type that is supported for legacy Operating Systems is using the VMware policy type.
    This backup type is agentless. 
    All it requires is for vmtools to be installed so that a VMware-based snapshot can be taken at the beginning of the backup.

    Here is a good overview of how NBU for VMware works: 
    http://www.settlersoman.com/symantec-netbackup-for-vmware-features-and-integration/

    Please speak to your NBU admin to ensure that the correct backup method is used for VMs.

Michael_G_Ander's avatar
Michael_G_Ander
Level 6

Which process is using the CPU ?

As always the most important questrion is: Was changed from working to not working conditions

printf7's avatar
printf7
Level 2
7 years ago


Backup isn't run everyday, so I couldn't check the Process.
I should have checked process but I forgot when issue was happened.

Okay, I'll try to find manual and tech notes.
(But It was hard to find about WIN2000 issue)

thanks,

  • Marianne's avatar
    Marianne
    Level 6
    7 years ago

    By the sounds of if, it seems that that agent-based backup is used.

    W2K has not been supported by Symantec/Veritas for many years. 

    Extract from  : Statement of Support for NetBackup 7.x and 8.x in a Virtual Environment:     
    Supported guest operating systems for VMware
    NetBackup for VMware supports virtual machine backup and recovery on all guest
    operating systems supported by VMware. To check VMware support for a particular
    operating system, consult the VMware Compatibility Guide.

    The only backup type that is supported for legacy Operating Systems is using the VMware policy type.
    This backup type is agentless. 
    All it requires is for vmtools to be installed so that a VMware-based snapshot can be taken at the beginning of the backup.

    Here is a good overview of how NBU for VMware works: 
    http://www.settlersoman.com/symantec-netbackup-for-vmware-features-and-integration/

    Please speak to your NBU admin to ensure that the correct backup method is used for VMs.

    • printf7's avatar
      printf7
      Level 2
      7 years ago

      Thanks, Marianne

      I think that your solution may be right for this issue.


      and I really really appreciate.