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luis_alonso's avatar
luis_alonso
Level 4
9 months ago

[IT Analytics] Data Collector requires bpnbat -login WEB

As mentioned in the title of the post; I am having trouble while configuring the data collection policy credentials for IT Analytics 11.2 Whenever i try to use the appadmin credentials, it will a...
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  • L_BR's avatar
    L_BR
    9 months ago

    What steps other than 138 did you follow? 138 was just to create the additional user, here's a step by step process I followed for 8 Master servers (Flex and Flex Scale appliances)

     

    Create new sudo user on the master server instance

    useradd -G wheel <user> 

    Give it a strong password

    passwd <username>

    Edit sudoers.d

    visudo -f /etc/sudoers.d/<user>

    Insert the following:

    Defaults:<user> !requiretty
    <user> ALL=(ALL) NOPASSWD: \
    /usr/openv/netbackup/bin/admincmd/* ,\
    /usr/openv/volmgr/bin/* ,\
    /usr/openv/netbackup/bin/*

    Then add the user to the master server's RBAC as an administrator

    Generate an API Key for the user and use in in NBUITA.

StefanosM's avatar
StefanosM
Level 6
9 months ago

luis_alonso

When you resolve your problem, I need a favor. Or from anyone that has install it analytics from the OVF

please run the flowing commands at the portal server and post the output

rpm -qa |grep libXtst
rpm -qa |grep Xvfb
ls -l /usr/bin/Xvfb

  • L_BR's avatar
    L_BR
    Level 5
    9 months ago

    Hello StefanosM, I've got the portal intsalled via OVA.

    There doesn't seem to be an /Xvfb dir. Only an Xvnc dir.

    [root@<portal> admin]# rpm -qa | grep libXtst
    libXtst-1.2.3-7.el8.x86_64
    [root@<portal> admin]# rpm -qa | grep Xvfb
    [root@<portal> admin]#