Forum Discussion

Amaan's avatar
Amaan
Level 6
13 years ago

Media server is offline for tape

We are seeing intermittently this kind of notifications as: REQUIRED MEDIA SERVER IS OFFLINE FOR TAPE. Sometimes this happens for one server aND another time with another server. What can be reason f...
  • Mark_Solutions's avatar
    13 years ago
    Hi This can also be caused by timeouts on busy systems You can increase the Media server connection timeout on the Master server host properties and also add the proxy receive timeout file as I mentioned in this post https://www-secure.symantec.com/connect/forums/volumes-marked-and-down-san Just translate the path from Unix to windows - it is valid on both The keep alive settings can also be set but in windows are done by registry settings under HKLM/system/currentcontrolset/services/tcpip/parameters Google it for the MS KB article about these settings - don't have access to give you the link at the moment Hope this helps