Forum Discussion

iVaibhav's avatar
iVaibhav
Level 4
4 years ago

MSDP Down

Hello Community,  We had a OS Upgrade on a Master Server on Win2008 to change it to 2019. It also had an MSDP Pool on F Drive.  After Clean 2019 install  and Netbackup Master Server 8.2 Setup and C...
8.2
MSDP
NetBackup
PureDisk
Windows 2019
  • iVaibhav's avatar
    iVaibhav
    4 years ago

    Ok, This was solved by Veritas. 

    A rerun of Command 

    nbcertcmd.exe -getcertificate -force -token
     
    allowed spad to come online. 
     
    Not sure though why other clients were connecting fine and the spad was not. 
     
    Thanks Marianne and davidmoline for taking a look at my post.
davidmoline's avatar
davidmoline
Level 6
4 years ago

Hi iVaibhav 

The one thing that stands out to me is the failure to connect on port 1556 to obtain the certificate. The certificate in this case would be the host/CA certificate on the master server.

Does everything else on the master server work and come up? Are you able to communicate with clients or other media servers (have you tried the bptestbpcd command to check connectivity?).

Have you verified that the local Windows firewall is not blocking this port? If the firewall is not enabled, can you please check that the PBX service is running (Veritas Provate Branch Exchange).

Finally - run some certificate checking commands to verify all appears to be okay.
# nbcertcmd -ping
# nbcertcmd -hostselfcheck

Let us know how you go.
David