My FS Bakup is failing with 25

Below is the error <16> write_backup: cannot add fragment to image database, error = cannot connect on socket

Let me know the way how to check TIME_WAIT or CLOSE_WAITs and where i have to check....

hi SK,

as per my understanding you have a dedicated backup network (EBR), but it seemes you are not using the backup network in the Client side... does the client dont have the EBR interface?

below errors says its related to nework connection broken, using wrong interface also could cause this issue.

and you may need verify if its using the proper route to communicate with media server or not.. 

10:46:49.133 [37672.26260] <2> bpbrm main: client gaalpa1glisql03.itservices.sbc.com EXIT STATUS = 40: network connection broken
10:46:49.133 [37672.26260] <2> bpbrm kill_child_process_Ex: start
10:46:51.738 [37672.26260] <2> bpbrm wait_for_child: start
10:46:51.738 [37672.26260] <2> bpbrm wait_for_child: child exit_status = 25
10:46:51.738 [37672.26260] <2> inform_client_of_status: INF - Server status = 25
10:46:51.738 [37672.26260] <2> put_long: (11) network write() error: An existing connection was forcibly closed by the remote host. ; socket = 636
10:46:51.738 [37672.26260] <16> inform_client_of_status: could not send server status message

and related to Host properties incorrect passwd, check the below tech note

http://www.symantec.com/business/support/index?page=content&id=TECH195240

Ram

 I would like to highlight some more points...

1.On client EBR is not configured.

2.The Policy is backing up 3 Drives :F/G/H. Out of which F & G Drive backup completed successfully whereas the Backup fail on H Drive.

My question is if there is a network problem the F & G Drive backup should fail but they are completed successfully.

Need to know why only H Drive backup failed with 25 error?

Nov 11, 2012 11:03:24 AM - estimated 86094283 kbytes needed
Nov 11, 2012 11:03:26 AM - started process bpbrm (pid=36352)
Nov 11, 2012 11:03:27 AM - connecting
Nov 11, 2012 11:03:27 AM - connected; connect time: 0:00:00
Nov 11, 2012 11:03:36 AM - mounting AL4446
Nov 11, 2012 11:03:59 AM - mounted AL4446; mount time: 0:00:23
Nov 11, 2012 11:03:59 AM - positioning AL4446 to file 27
Nov 11, 2012 11:05:12 AM - positioned AL4446; position time: 0:01:13
Nov 11, 2012 11:05:12 AM - begin writing
Nov 11, 2012 11:33:07 AM - Error bptm (pid=22320) cannot add fragment to image database, error = cannot connect on socket
Nov 11, 2012 11:33:16 AM - Error bpbrm (pid=36352) could not send server status message
Nov 11, 2012 11:35:17 AM - Error bpbrm (pid=36352) cannot send mail because BPCD on gaalpa1glisql03.itservices.sbc.com exited with status 41: network connection timed out
Nov 11, 2012 11:35:18 AM - end writing; write time: 0:30:06
cannot connect on socket  (25)

Raise a tech support case with Symantec and they will ask you to run Apparanet networking tester between the client to media server. That may help.

Just because one drive will backup and another will not doesn't mean you don't have a network problem.

Issue is now resolved after increasing "Client read time out and Client connect time out on media servers"

thats a good news..

it seems its because of the files its reading...may be SQL DB files.. 

make sure you have proper exclude list in place... and make sure its not  taking the SQL DB files